Surf Internet Reviews & Service Offerings

Surf Internet
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Surf Internet2
Surf Internet

Surf Internet

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Surf Internet is a telecommunications provider based in British Columbia which specializes in providing internet service as well as digital TV and residential VOIP. While they provide all of those services, their bread and butter is internet.

Surf Internet’s actual corporation name is IAAK Technologies Inc. The company was founded in 2013 by a group of Canadian engineers. Surf Internet’s headquarters are in Coquitlam, British Colombia.

In our review of Surf Internet, we will take a look at the digital phone services Surf provides, and see how it stacks up versus some of the top providers recommended by Gonevoip.

As mentioned earlier, Surf Internet focuses their business mainly on internet, so the information on their website regarding their residential VOIP services is somewhat limited.

The most important factor is prominently listed, and that is the price. The digital home phone service checks in at $5.99 per month. However, information beyond that is scarce, which is always a negative when looking at a telecommunications provider of any kind.

Other information listed includes that they have competitive international rates; however, those rates are not listed anywhere on the site. A complimentary analog phone adapter is also included, and mobile apps for the VOIP service are available in the Google Play and Apple App stores. Blackberry is not available for Surf’s VOIP service.

In the terms and conditions we find out that Surf has a North America calling plan however that title is deceiving as it does not include Hawaii, Alaska, Puerto Rico, the Northwest Territories or even Mexico. Furthermore, the price of this plan is not listed anywhere.

The only features listed are enhanced 911, call display and voicemail to email.

Our review of Surf Internet’s residential VOIP plan is therefore somewhat incomplete. For all we know, the service could be fantastic but there is so little information provided that we are forced to be skeptical. The $5.99 price is reasonable but there are cheaper options out there. While we did like their internet service, we cannot recommend their residential VOIP service.

It is always a good policy to deal with a company in their specialty. In this case, Surf Internet’s specialty is far and away their internet service, not their VOIP services. It is better off to get a VOIP phone service through a company that focuses mainly on VOIP service. In our experience, some companies provide multiple telecommunication services successfully, but most focus on one area and occasionally offer the other services but just as an added bonus.

With Surf Internet, we have no idea what their long distance rates are, or any features which their phone service may or may not include.

Maple Leaf Features

Call Blocking Checkmark
Conference Calling Checkmark
BYOD: Checkmark
Smartphone App: Checkmark
Call Forwarding Checkmark
Call Hold Checkmark
Caller ID Name: Checkmark
Enhanced VoiceMail: Checkmark

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