Surf Internet Reviews & Service Offerings

Surf Internet
Maple Leaf Company Info

Maple Leaf Rating

Gonevoip's Opinion: Rating
Users Rating: Rating
Number of Reviews: 53

Rating  64%     Rating  36%    

Surf Internet2
Surf Internet

Surf Internet

Website:
Services:
Availability:
www.surfinternet.ca
Cable
BC

Visit Site

Monthly Fee Setup Fee Contract Speed Monthly Usage
$19.99 Shipping: $ Other: $85 No

Download: 5Mbps

Upload: 512kbps

Cap:

Overage:

Surf Internet is an internet service provider which serves Vancouver AND Lower Mainland, British Colombia. Surf Internet’s actual corporation name is IAAK Technologies Inc. and their HQ are in Coquitlam, British Colombia. Surf Internet is made up of a team of Canadian engineers and it was founded in 2013. In our review of Surf Internet, we will take a look at the residential internet packages Surf Internet offers and we will examine the company’s fee structure.
 
Surf Internet has three residential broadband cable internet packages all available with no contract.
The “Home Surf Internet 5” comes in at $19.99 per month plus taxes and includes unlimited data usage along with download speeds of 5 Mbps and upload speeds of 512 Kbps.
The “Home Surf Internet 15” costs $29.99 per month plus taxes and includes unlimited data usage and download speeds of 15 Mbps and upload speeds of 512 Kbps.
The “Home Surf Internet 30” costs $39.99 plus taxes and includes unlimited data usage and download speeds of 30 Mbps and upload speeds of 2.5 Mbps.
All three of the packages have a one-time installation fee of $85 and all include a complimentary cable modem and a complimentary wireless modem.
 
The prices Surf Internet are offering may be the best we have yet to see in Canada. Gonevoip’s Top 3 ISPs of Yak, TekSaavy, and Worldline have similar packages available in BC which are all more expensive. Yak has an unlimited cable internet package with download speeds of 15 Mbps for $42.95. TekSaavy offers an unlimited cable internet package with download speeds of 10 Mbps for $34.95.Worldline has an unlimited cable internet package with download speeds of up to $54.95. As you can see, Surf Internet truly trumps these prices. It is important to note that these companies serve the vast majority of Canada, while Surf Internet is a small startup which only serves Vancouver and Lower Mainland, British Colombia.
 
Surf Internet states they are able to provide these prices thanks to new wireless technology that makes it cheaper for you to connect to the internet and offers a better service as well. The Surf Internet website was not working properly to see exactly what the innovative technology is. There were other broken links which limited our access to the terms and conditions. We will update this when the site is working properly.
 
To sum up our review of Surf Internet, we are amazed at the prices they are able to offer. The most expensive package they offer at $39.99 is still one of the best prices on the market, while their basic package is the best price in the country that we have seen. The installation fee of $85 is reasonable and the only additional charge we could find. There are also no contracts. It is extremely encouraging sign for the rest of Canada, a country with one of the most expensive internet prices in the world, that a new startup is able to offer unlimited data for such a reasonable price.
 
If you live in Vancouver or Lower Mainland, we highly recommend Surf Internet although we still have yet to access their terms and conditions. If you live outside of these cities, then we can only hope that this will be the start of a trend in the right direction for residential internet service.

Maple Leaf Features

Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
Fixed IP Available Checkmark
DHCP IP Checkmark
Extra Protection Plan Checkmark
DSL Checkmark
Cable Checkmark
Email Accounts Checkmark
 

Reviews Stats

Rating
10
Rating
1
Rating
4
Rating
1
Rating
16
When reviewing Surf Internet Gonevoip visitors usually feel Feeling satisfied satisfied!

Top Positive


1 person found the following review useful
Submitted on: October 13, 2017
Submitted by: hanna(surry, BR)
Overall Rating: Rating
Would Recommend? YES

The best Services

I tried Surf and i found the Internet and TV with very good price and very good service


Do you find this review useful?

1 Yes No 0 Report abuse


Top Critical


16 persons found the following review useful
Submitted on: August 12, 2016
Submitted by: Sammy (Vancouver, BR)
Overall Rating: Rating
Would Recommend? NO

Biggest Thieves!

I purchased there service thru the internet and never got a confirmation from them or thank you, but they had no problem taking $236.07. One week later still no call. I contacted them because install was supposed to be the next day. They said that its going to have to wait. The worst customer service. There a shady Middle Eastern company. I asked for full refund but they said that Shaw was booked for install but found out from Shaw it was never booked. The guy ripped me off $85 + tax.

Reply from: George On: November 7, 2016
Dear Sammy,

Our apologies for the lateness in the installation, as you know, we get many installation requests per day. We are sorry the installation form took a week longer than it should. I will be more than happy to book another installation for you. This is paid to Shaw to book a shaw technician to come and connect the cable to you.


Do you find this review useful?

16 Yes No 1 Report abuse


All Reviews

November 2, 2017
Submitted by: Zien (Burnaby, BR)
Feeling: Feeling satisfied Satisfied
Overall Rating: Rating
Would Recommend? YES

the special deal with good price

I joined Surf since last Month the price was given better than any other price
Do you find this review useful? 0 Yes No 0 Report abuse
October 15, 2017
Submitted by: Smith (Vancouver, BR)
Feeling: Feeling satisfied Satisfied
Overall Rating: Rating
Would Recommend? YES

The best price with easy way

The price I paid for the TV and Internet Services was very good price
Do you find this review useful? 0 Yes No 0 Report abuse
October 14, 2017
Submitted by: Khelly (Vancouver, BR)
Feeling: Feeling satisfied Satisfied
Overall Rating: Rating
Would Recommend? YES

Fast and good services

The Staff at Surf Internet professional and keep all information up dating
Do you find this review useful? 0 Yes No 0 Report abuse
October 14, 2017
Submitted by: Neb (Surrey, BR)
Feeling: Feeling angry Angry
Overall Rating: Rating
Would Recommend? NO

Unacceptable service

Internet is cheap also the company.
service don't expect any thing, minimum 1 week delay and not trained technicians ( they call tech , I don't know how).
Never try by seeing there promotion.
Not recommended.
Do you find this review useful? 0 Yes No 1 Report abuse
1 person found the following review useful
October 13, 2017
Submitted by: hanna (surry, BR)
Feeling: Feeling satisfied Satisfied
Overall Rating: Rating
Would Recommend? YES

The best Services

I tried Surf and i found the Internet and TV with very good price and very good service
Do you find this review useful? 1 Yes No 0 Report abuse
October 12, 2017
Submitted by: Goerge (Vancouver, BR)
Feeling: Feeling satisfied Satisfied
Overall Rating: Rating
Would Recommend? YES

Good Services

The Staff always answer my calls in very professional way
Do you find this review useful? 0 Yes No 0 Report abuse
October 12, 2017
Submitted by: mary (richmond, BR)
Feeling: Feeling satisfied Satisfied
Overall Rating: Rating
Would Recommend? YES

Fast Services

I joined last month and every time i call to ask any new information I always find the answer so fast
Do you find this review useful? 0 Yes No 0 Report abuse
October 11, 2017
Submitted by: Kerstina (Abbotsford, BR)
Feeling: Feeling satisfied Satisfied
Overall Rating: Rating
Would Recommend? YES

The Surf Internet with fast services

I order the Services on line and I received Email with the Insalation time and every things was done on time
Do you find this review useful? 0 Yes No 0 Report abuse
October 11, 2017
Submitted by: mina (surrey, BR)
Feeling: Feeling satisfied Satisfied
Overall Rating: Rating
Would Recommend? YES

The excellent prices with very good services

The Surf Internet with very high speed internet with very low price
Do you find this review useful? 0 Yes No 1 Report abuse
October 11, 2017
Submitted by: Nady (Port Coquitlam, BR)
Feeling: Feeling satisfied Satisfied
Overall Rating: Rating
Would Recommend? YES

The excellent Services with high standards Hospitality

The Customer Services with high Satisfaction, the Staff always answer on time and the Following with the installation was perfect on time , both the Inter net and the Tv working very good , I am pearsonly recommending Surf to all my Familes and Friends Services with very low prices
Do you find this review useful? 0 Yes No 0 Report abuse
Load More Reviews

Will this service be available on Vancouver Island in the future. Or are you looking to start up on the island and looking for someone to help get it going here... looking forward to your reply. .Steve Keel

Rating  0     Rating  0 Report abuse
Load More Q&A

Maple Leaf Rating

Gonevoip's Opinion: Rating
Users Rating: Rating
(32) Reviews + (21) Replies: 53

Rating  64%     Rating  36%

Maple Leaf Top Internet Providers

Distributel
Visit Website
$35 / mo.
Read 5 Reviews
HeroNet.ca
Visit Website
$38.88 / mo.
Read 4 Reviews
TekSavvy Solutions Inc.
Visit Website
$27.99 / mo.
Read 2 Reviews

Maple LeafTop Residential VoIP

Yak
Visit Website
$5 / mo.
Read 173 Reviews
VoIP Much Phone Company
Visit Website
CAD $9.45 / mo.
Read 54 Reviews
1-VOIP
Visit Website
$11.21 / mo.
Read 9 Reviews