Start Communications Reviews & Service Offerings

Start has been around for a while now having been founded back in 2005. With a decade of experience, this telecommunications provider certainly knows its way around the business. Their headquarters can be found at 383 Richmond Street Suite 1200 London, ON N6A 3C4 Canada. An impressive thing to note about Start is that is BBB accredited with an A rating, and have received a meagre 6 complaints in the past 3 years.

Start has certainly built a large infrastructure in the past ten years that is now providing service globally. It is rather commendable to find that they offer a multitude of services such as; IPTV, VoIP, web domains, dial-up internet, and VDSL or Cable internet connections.

Following Gonevoip will review the most current Start Home internet plan grid;

• Home ADSL 15: 15 Mbps Down, 1 Mbps Up, 300 GB Usage at $40 / month
• Home VDSL 25: 25 Mbps Down, 10 Mbps Up, Unlimited Usage at $50 / month
• Home VDSL 50: 50 Mbps Down, 10 Mbps Up, Unlimited Usage at $60 / month
• Home Cable 30: 30 Mbps Down, 5 Mbps Up, Unlimited Usage at $50 / month
• Home Cable 60: 60 Mbps Down, 10 Mbps Up, Unlimited Usage at $60 / month
• Home Cable 150: 150 Mbps Down, 15 Mbps Up, Unlimited Usage at $70 / month
• Home Cable 250: 250 Mbps Down, 20 Mbps Up, Unlimited Usage at $90 / month

Start communications do well to offer unlimited usage in most of the internet plans. The only caped plan provides 300 GB of usage. Gonevoip could not find however what happens if a customer goes over the 300 GB cap, not clear what the overage usage charge is. So if considering going with the capped plan Gonevoip recommends talking and asking Start.ca to state up front what the cost per GB exceed of the 300 GB is. Seems silly for Start to miss this detail, but as silly as it may be is important so everyone can make an informed decision. 

Upon reading the unlimited use policy of Start communications we came across something very peculiar. Due to traffic congestion or other reasons, customer’s bandwidth limitations may be altered to better accommodate the entirety of the people on the Start network. Specific customers with excessive usage would be prime targets in this scenario. However, no mention was made of what range of consumption would warrant such actions from Start communications. This is known as internet traffic shaping or internet throttling.

All in all, there are many good things and some dubious with Start Home Internet plans. The pricing is a little heftier then the usual,  unlimited is good but your experience may be impacted by too much use - begin the question what is the point then of unlimited use? Nonetheless, Start Home Internet is an option Gonevoip recommends to consider while also looking into other service providers who offer all of these things and more at the same or more convenient and economical rates. 

Features

Web Email Access:
Online Chat Support:
Feature 24x7 Support:
Unlimited Bandwidth:
Own Modem:
Rent Modem:
Combo Wireless Modem:
Fixed IP Available
DHCP IP
Extra Protection Plan
DSL
Cable
Email Accounts