Start Communications Reviews & Service Offerings

Start has been around for a while now having been founded back in 2005. With a decade of experience, this telecommunications provider certainly knows its way around the business. Their headquarters can be found at 383 Richmond Street Suite 1200 London, ON N6A 3C4 Canada. An impressive thing to note about Start is that is BBB accredited with an A rating, and have received a meager 6 complaints in the past 3 years.

Start has certainly built a large infrastructure in the past ten years that is now providing service globally. It is rather commendable to find that they offer a multitude of services for VoIP, domains, dial-up, and internet connections.

Start communications basic ADSL plan comes with a download speed of  15 Mbps and an upload of 1 Mbps. This plan has a usage cap of 300 GB per month and a customer can gain unlimited bandwidth usage by paying an extra $10 per month. This plan without the unlimited addon costs a total of $40.00 per month. This seems to be a rather greedy price considering other service providers charge much less. For example, Zid internet offers the same exact plan with a cap of 300 GB for only $27.95. The difference may seem minuscule but it certainly adds up over the course of a few years. The overage charged by Start communications is $0.25 per GB to a maximum of $25 while Zid’s overage charge is half that price. With a simple numbers comparison, we can easily deduce that Start communications is a bit expensive.

Start communications do well to offer an unlimited usage time frame between 2 am and 8 am every day. This time however in comparison to other service providers is somewhat diminutive. For example, ElectronicBox offers unlimited hours from 22 pm to 2pm, which is double the amount of hours that Start communication allows. Nonetheless, the mere fact that this incentive was included is a great plus point for Start!

Upon reading the unlimited use policy of Start communications we came across something very peculiar. Due to traffic congestion or other reasons, customer’s bandwidth limitations may be altered to better accommodate the entirety of the people on the network. Specific customers with excessive usage would be prime targets in this scenario. However, no mention was made of what range of consumption would warrant such actions from Start communications.

All in all, there are many ups and downs with the Start communications basic DSL plan. The pricing is a little heftier then the norm and the incentive of free usage during specific time marginally makes up for it. Nonetheless, we would consider looking into other service providers who offer all of these things and more at a much more convenient and economical rate. 

Features

Web Email Access:
Online Chat Support:
Feature 24x7 Support:
Unlimited Bandwidth:
Own Modem:
Rent Modem:
Combo Wireless Modem:
Fixed IP Available
DHCP IP
Extra Protection Plan
DSL
Cable
Email Accounts