Sonetel Reviews and Plans
|May 27, 2020|
|Submitted by:||Allan Whitehead (New York , NL)|
scam for phishing and dont get useable productthey dont give you a working product and wont answer emails and phish you for a bunch of ID information.
|March 23, 2020|
|Submitted by:||SME (Stanstead , QC)|
Be warned - Dishonest, scam serviceBeen using them for corporate SME since 2015 - used to be OK and acceptable given it was cheaper than Skype Connect (Skype Manager) back then and more choice of SIP numbers.
BUT quickly deteriorates into providing terrible, dishonest service since 2017. * Totally hopeless, scam company now in 2020. I would rate them 0 star honestly, and hope they can shut for business for good soon, and stop scamming others.
* Back to Skype World subscription + Skype number and no drama.
[Lousy, embarrassing service]
- Sonetel SIP numbers cross-in to random indian-talking calls (in India?) - you can hear indians talking in the background!! Very unprofessional especially if you have clients calling in - "WTH"
- None SIP phones (CISCO phone) we tried - or iOS/Andriod SIP apps won't ring at all for inbound calls. Outbound calls works ridiculously. Only call forwarding to your landline/mobile works for inbound calls but they charge seperate cost per min!
- They removed our entitlement - one free SIP number - for Premium plan without official notice nor email update, only to found out after 3 months.
Totally madness and dishonest , and waste of time to work even try to work with customer service for all their ... py lousy services and bugs.
|March 8, 2020|
|Submitted by:||gvrvwimpbot ( , )|
Review from pissedconsumer.comUpdate by user May 17, 2019
I asked to delete a phone number because I was getting about 150 calls an hour to my VOIP Sonetel line. The company couldn_t figure out where the calls were coming and we agreed the best thing to do was delete that number. We then discussed the cancelation of the...
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|Setup Fee||Long Distance Rates|
Sonetel is a Swedish based VOIP provider that delivers a 'free' cloud-based PBX for small and medium businesses. In true is an inexpensive service, not completely free. Sonetel assigns iNums (International Numbers) and these may be forwarded to other (mobile) phones. It offers unlimited extensions. It also has a premium package, at $13.95 USD. The Premium package has unlimited calling to some 40 countries plus additional features such as FAX to email and SMS to email, are also free. The Business package is $4.99 per line and includes about 550 calling minutes (about $5 of free calls)
The GUI interface is fairly intuitive and allows to easily navigate and add users, features, and credit. Strangely only one supported ATA (Linksys 3102). But there are more IP phones and desktop software that has been tested and there are instructions on how to connect any SIP phone-based.
Sonetel has revolutionized business communications with its cloud-based phone system, and global enterprises are starting to take notice. International business can be complicated, and Sonetel offers a way to get rid of the boundaries, giving access to anyone that may need it—even those in the small business market.
Sonetel’s service is one way that business mobile phone users can avoid paying expensive bills for long-distance calls. Skype, now owned by Microsoft is another mobile app option to make VoIP calls that reduce long-distance costs to fractions of a penny per minute.
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