Sears Connect Reviews & Service Offerings

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Sears Connect
Sears Connect

Sears Connect

Website:
Devices:
Availability:
www.searsconnect.ca
None
AB, BC, MB, NB, NF, NS, ON, PEI, QC & SK

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Monthly Fee Setup Fee Other Fees Long Distance Rates
$3

Canada: $0.05
USA: $0.05
Intl. Minutes:

Sears Connect is the telecommunications arm of Sears Canada. In particular, in our Sears Connect Review, we looked at the Long Distance service. The Sears Connect service gives you my Sears Club points. Which now that Sears has gone under make you wonder what are those Club points good for anyway?

The way the service works is that one has to subscribe to a monthly long distance plan; depending on your needs you'll choose which plans may be better. When we looked at the long distance rates, compared with those of other long distance providers (Localphone for example) Sears Connect rates are almost 3x higher; plus the fact you have to be paying a monthly subscription for the service whether you use it or not, makes Sears Connect Long Distance one of the most expensive in the Canadian market.  

Finally, it does not include any integration with a Smartphone app, nor web calling so for all these reasons may be better looking at other Long Distance providers.

Maple Leaf Features

Smartphone App: Checkmark
Desktop App: Checkmark
BYOD: Checkmark
Area Code Selection: Checkmark
Extra Number: Checkmark
Web Management: Checkmark
Toll Free Numbers: Checkmark
VoiceMail to Email: Checkmark
 

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2 persons found the following review useful
September 25, 2014
Submitted by: Keith Worrell (Brantford , ON)
Overall Rating: Rating
Would Recommend? NO

Customer Service

actual service is fine but customer service is in Philippines and person we dealt with had voice/accent impossible to understand. We are moving on 7 Oct which is cancellation date for service but were cut off immediately and it takes 7-10 days to reinstate.
Not acceptable service!
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