Nextiva Reviews and Plans

Provider Summary Information
Nextiva
Nextiva

Nextiva

Website: www.nextiva.com
Devices: Android, iPhone, Windows PC & Mac
Coverage: No-Canadian Numbers Available
Monthly : $19.95 CAD

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FACT: When reviewing Nextiva visitors in most cases feel Feeling disappointed disappointed!!
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All Reviews

March 7, 2020
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Submitted by: gvrvwimpbot ( , )
Feeling disappointed Disappointed Rating 👎

Review from pissedconsumer.com

I Have two lines only need one, Customer service told the me they couldn_t cancel the line with out a penalty. I was told by customer sales that the second line I added later to my account could be candled at anytime. (Not True) Been calling many to different sales and accounting reps no luck with any resolve. Would not tell my worst enemy to use this company. No do any contracts with this company.
March 7, 2020
Review Helpful? 0 Yes No 0
Submitted by: gvrvwimpbot ( , )
Feeling disappointed Disappointed Rating 👎

Review from pissedconsumer.com

Nextiva are the worst! Terrible service! Cuts out all the time. On cancelling they are still charging my card a year later and claiming they got no cancellation! We are reporting it to bank as fraud! Dimitri their so called manager of customer service was sarcastic, rude, shouted over everything I said and had no interest in resolving the problem! As a professional business woman we have worked with many companies NEVER HAD THIS UNPROFESSIONAL FRAUDSTER SERVICE EVER They claim they keep recordings of conversations when I asked them to pull mine they said oh we don_t keep them that long! Convenient! The system doesn_t work and they use every excuse to keep charging you ILLEGALLY and instead of admitting their mistake talk to you like a stupid person and laugh in your face saying that you signed a contract with them and nothing you can do! WELL LET"S SEE NEXTIVA!!!!
March 7, 2020
Review Helpful? 0 Yes No 0
Submitted by: gvrvwimpbot ( , )
Feeling disappointed Disappointed Rating 👎

Review from pissedconsumer.com

I Have two lines only need one, Customer service told the me they couldn_t cancel the line with out a penalty. I was told by customer sales that the second line I added later to my account could be candled at anytime. (Not True) Been calling many to different sales and accounting reps no luck with any resolve. Would not tell my worst enemy to use this company. No do any contracts with this company.
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Monthly Fee Setup Fee Other Fees Long Distance Rates
$19.95

Canada: FREE
USA: FREE
Intl. Minutes:

Nextiva is a business VoIP Provider HQ in Scottsdale, Arizona. Originally established in 1996 and switched to VoIP solutions in 2005. Nextiva specializes in small business, offering Hosted PBX services with an emphasis on Unified Communications.

In our Nextiva Review of the Office Pro plan, we found it has a lot of advanced features included, such as Advanced Call Forwarding, Call Barge-In, and Unlimited Calling & Faxing.  It is also good to see the Smartphone app is already well integrated, having a simultaneous ring or in the most basic form call forwarding. Now if you do want to have an integration with a CRM system you'll need to move to the office enterprise plan.  The included calling plan does include unlimited Canada, the US, and Puerto Rico.

Though for Canadian businesses perhaps the limiting factor is that Nextiva does not provide any numbers outside the US. This effectively limits the appeal of Nextiva offering in the Canadian market; while 1-800 may be acquired there'll be no way to attain local Canadian numbers, at least not from Nextiva; one would have to source it elsewhere.

Features

Fax Capabilities Checkmark
Fax to Email Checkmark
Multiple Users: Checkmark
Toll Free Numbers: Checkmark
Web Management: Checkmark
Area Code Selection: Checkmark
Smartphone App: Checkmark
Conference Calling Checkmark

I already have canadian numbers and I also already have 800 numbers. I am based in Canada. Can we use your service>?,

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