MNSi Reviews & Service Offerings

Maple Leaf Company Info

Maple Leaf Rating

Gonevoip's Opinion: Rating
Users Rating: Rating
Number of Reviews: 3

Rating  33%     Rating  67%    

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MNSi
MNSi

MNSi

Website: www.mnsi.net
Services: Fibre, DSL & Dry-Loop
Availability: Ontario
Monthly Price: $29.95 CAD

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Maple Leaf Rating

Gonevoip's Opinion (2): Rating
Users Rating: Rating
(3 ) Reviews + (0) Replies: 3

Rating  33%     Rating  67%

Add a Review

Ask a Question


Maple Leaf Rating

Gonevoip's Opinion: Rating
Users Rating: Rating
Number of Reviews: 3

Rating  33%     Rating  67%    

  Add a Review     Ask a Question

 

Reviews Stats

Rating
1
Rating
0
Rating
0
Rating
0
Rating
2
When reviewing MNSi Gonevoip visitors usually feel Feeling angry angry !

Top Positive


Submitted on: October 3, 2018
Submitted by: John (Tecumseh , ON)
Overall Rating: Rating
Would Recommend? YES

Love MNSI

Mnsi is a great local company with great service from people who live and work in our area. Fair pricing without rising prices like other internet providers. Recommend to all my family and friends.


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Top Critical


7 persons found the following review useful
Submitted on: February 14, 2017
Submitted by: John McGuirk (Windsor , ON)
Overall Rating: Rating
Would Recommend? NO

... service

They have exactly 1 redeeming quality: they aren't bell, or cogeco. On every other point you can expect sub-par service, rude customer service, and dropped connections.


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All Reviews

October 3, 2018
Submitted by: John (Tecumseh , ON)
Feeling: Feeling satisfied Satisfied
Overall Rating: Rating
Would Recommend? YES

Love MNSI

Mnsi is a great local company with great service from people who live and work in our area. Fair pricing without rising prices like other internet providers. Recommend to all my family and friends.
Do you find this review useful? 0 Yes No 0 Report abuse
5 persons found the following review useful
July 3, 2018
Submitted by: Mike (Windsor , ON)
Feeling: Feeling angry Angry
Overall Rating: Rating
Would Recommend? NO

Absolute garbage

There are no redeeming qualities about this company. We pay for 7 mbps down and 1 mbps up. we get 0.34 down and 0.02 up. And on an average of about 2000 ping, its fairly difficult to even get onto the internet. And the charge for it all? Almost $50 a month. Every time we've called them, we get a "that's not our fault" or "well you see that's normal". If you're gonna serve out internet, you better be willing and able to do two things. One, give people what they pay for, and two, if you cant give them what they pay for, upgrade your ... netcode so you CAN deliver customer service. Literally they provide high end internet four houses away from me, but they "cant" to my location. Stop making excuses guys, own up to your mistakes, and fix your errors. Never get ANYTHING from MNSi unless they either fix themselves or you enjoy being tortured.
Do you find this review useful? 5 Yes No 1 Report abuse
7 persons found the following review useful
February 14, 2017
Submitted by: John McGuirk (Windsor , ON)
Feeling: Feeling unpleasantly_surprised Unpleasantly Surprised
Overall Rating: Rating
Would Recommend? NO

... service

They have exactly 1 redeeming quality: they aren't bell, or cogeco. On every other point you can expect sub-par service, rude customer service, and dropped connections.
Do you find this review useful? 7 Yes No 1 Report abuse
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Monthly Fee Setup Fee Contract Speed Monthly Usage
$29.95 Shipping: $ Other: $ No

Download: 7 Mbps

Upload: 1 Mbps

Cap: 25 GB

Overage: $1/GB

MNSi internet was founded two decades ago back in September of 1995, giving them veteran status in the world of telecommunications. MNSi has a vibrant website with most of the necessary information in big block letters which are easy to reach, and not many links need to be opened.

This is admirable considering how some providers make it hard to reach the pricing page of their internet plans! MNSi specifically provides services in VoIP and internet solutions only and has been doing it now for over 20 years.

MNSi headquarters is located in 3363 Tecumseh Rd E, Windsor, ON, N8W 1H4, Canada.

Whether or not the pricing and quality of the internet plans that MNSi has to offer are up to par in today’s world, is a question Gonevoip will now review!

MNSi offers a DSL Internet plans which comes with the following characteristics of usage, all DSL plans have 7 Mbps download and 1 Mbps upload 

  • DSL 25: 25 GB usage allowance at $25.95 per month
  • DSL 100: 100 GB usage allowance at $34.95 per month
  • DSL 400: 400 GB usage allowance at $39.95 per month
  • DSL Unlimited: Unlimited usage at $44.95 per month  

MNSi also has Fibre plans with unlimited usage and with the following characteristics;

  1. Fiber 15 only available as a bundle with Home Phone. 15 Mbps Down & Up @ $59.95 per month
  2. Fiber 50 to 50 Mbps Download and Upload @ $65.00 per month
  3. Fiber 100 with 100 Mbps Download and Upload @ $75.00 per month
  4. Fiber 300 with 300 Mbps Download and Upload @ $100.00 per month
  5. Fiber 1000 with blasting 1,000 Mbps Download and Upload @ $125.00 per month

The Fiber plans are only available in certain areas of Windsor, so you better check with MNSi first if there is the service for your area. 

For the DSL internet plans, Gonevoip found MNSi implements overage charges, as well, which in all honesty are a bit high! The overage rate is at $1 dollar per GB! That is four times higher than what the average rate for overage charges is! Another upsetting fact about this specific plan is that there is no option to have it upgraded to an unlimited bandwidth rate; hence customers would have to opt into much more expensive plans to meet their bandwidth needs!

MNSi may not be the provider that you are looking for in any real sense; however, there are many more viable options out there. MNSi is charging far too much money for their plan, as well as the overage charge. The installation fee is waived, however, the activation fee of $50.00 is still applied, and it doesn’t count as a deposit!

At the end of the day, MNSi isn’t at all a competitive ISP and shouldn’t be given much thought when comparing with other providers! 

Maple Leaf Features

Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
Fixed IP Available Checkmark
DHCP IP Checkmark
Extra Protection Plan Checkmark
DSL Checkmark
Cable Checkmark
Email Accounts Checkmark
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