Maskatel Reviews & Service Offerings

Maple Leaf Company Info


Services: Fibre
Availability: QC
Monthly Price: $54 CAD

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Home Phone

Home Internet

Business Phone

Business Internet


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Groupe Maskatel LP is a regional telecommunications company providing internet access with speeds of up to 1 gigabit of data per second, as well as digital television and phone services for residential and business clients.

Maskatel also operates a community cable channel, ZoneTV, broadcasting 24 hours a day for clients in Saint-Hyacinthe, Drummondville, and surrounding areas.

Maskatel is headquartered in Saint-Hyacinthe,  a small city in southwestern Quebec east of Montreal on the Yamaska River.  Maskatel acquired four telecommunications companies in order to expand its service territory in several areas in Quebec. These companies were: Compagnie de Téléphone Upton inc., Compagnie de Téléphone de St-Victor, Compagnie de Téléphone de St-Ephrem, and Télécommunications Xittel. With these strategic and complementary acquisitions, Maskatel is currently undergoing a period of great growth.

Let us now review Maskatel Home Internet Plans. We'll see how these plans compare to the competition!

Maskatel has five Home Internet plans, using the vDSL technology. All plans are Unlimited. The main characteristics and costs are as follow.

  • ​​50 Mbps Download, 50 Mbps Upload @ $55,95/month
  • 100 Mbps Download, 100 Mbps Upload @ $65,95/month
  • 300 Mbps Download, 300 Mbps Upload @ $60/month
  • 1 Gbps Download, 500 Mbps Upload @ $85,95/month 

The best offer is perhaps the 300/300 plan at $60 per month guaranteed for 24-months, comes with unlimited usage, FREE installation and the modem and router is included. So you are all set to go.

You may be able to obtain some discounts by combining Internet and TV or Internet and Phone packages from Maskatel. In both cases, the discount comes to be around $10 per month. If you combine or bundle the Home Phone, Home Internet and Home TV then the discount is $20 per month.

The one downside we can see is that there is no online signup anywhere, you have to book an appointment, or call Maskatel or via email. Seems preposterous not having an online service ordering process. Everything else Maskatel has to make it very easy to become the obvious choice.

As to why they have chosen to have a rather slower new customer acquisition method is a mystery. Maybe a side effect of the many acquisitions, which rather than to integrate systems better have potential customers interact with Maskatel Sales Representatives.

Typically having an online ordering process adds transparency and simplicity. Gonevoip has seen that having to interact with a Sales representative usually means being exposed to upselling tactics.  

In all, Gonevoip likes Maskatel Home Internet plans and monthly pricing, give a minus in the ordering process. 

Maple Leaf Features

Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
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