Maskatel Reviews & Service Offerings

Maskatel
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Maskatel
Maskatel

Maskatel

Website: www.maskatel.ca
Services: Fibre
Availability: QC
Monthly Price: $54 CAD

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Number of Reviews: 0

   

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Monthly Fee Setup Fee Contract Speed Monthly Usage
$54 Shipping: $ Other: $ No

Download: 150 Mbps

Upload: 50 Mbps

Cap:

Overage:

Groupe Maskatel LP is a regional telecommunications company providing internet access with speeds of up to 1 gigabit of data per second, as well as digital television and phone services for residential and business clients.

Maskatel also operates a community cable channel, ZoneTV, broadcasting 24 hours a day for clients in Saint-Hyacinthe, Drummondville, and surrounding areas.

Maskatel is headquartered in Saint-Hyacinthe,  a small city in southwestern Quebec east of Montreal on the Yamaska River.  Maskatel acquired four telecommunications companies in order to expand its service territory in several areas in Quebec. These companies were: Compagnie de Téléphone Upton inc., Compagnie de Téléphone de St-Victor, Compagnie de Téléphone de St-Ephrem, and Télécommunications Xittel. With these strategic and complementary acquisitions, Maskatel is currently undergoing a period of great growth.

Let us now review Maskatel Home Internet Plans. We'll see how these plans compare to the competition!

Maskatel has five Home Internet plans, using the vDSL technology. All plans are Unlimited. The main characteristics and costs are as follow.

  • 15 Mbps Download, 5 Mbps Upload @ $38.95/month
  • 25 Mbps Download, 10 Mbps Upload @ $45,95/month
  • 50 Mbps Download, 25 Mbps Upload @ $70,95/month
  • 150 Mbps Download, 50 Mbps Upload @ $82,95/month [Promo pricing $54/month]
  • 1,024 Mbps Download, 100 Mbps Upload @ $145,95/month [Promo: includes Modem rental]

The best offer is perhaps the 150/50 plan at $54 per month guaranteed for 24-months, comes with unlimited usage, FREE installation and the modem and router is included. So you are all set to go.

You may be able to obtain some discounts by combining Internet and TV or Internet and Phone packages from Maskatel. In both cases, the discount comes to be around $10 per month. If you combine or bundle the Home Phone, Home Internet and Home TV then the discount is $20 per month.

The one downside we can see is that there is no online signup anywhere, you have to book an appointment, or call Maskatel or via email. Seems preposterous not having an online service ordering process. Everything else Maskatel has to make it very easy to become the obvious choice.

As to why they have chosen to have a rather slower new customer acquisition method is a mystery. Maybe a side effect of the many acquisitions, which rather than to integrate systems better have potential customers interact with Maskatel Sales Representatives.

Typically having an online ordering process adds transparency and simplicity. Having to interact with a Sales representative usually means being exposed to upselling tactics.  

In all, we like Maskatel Home Internet plans and monthly pricing, give a minus in the ordering process. 

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