Lightspeed Reviews & Service Offerings
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Lightspeed is a telecommunications provider which focuses its services in Western Canada. Having been founded in 1994, Lightspeed has progressed very well over the past two decades. Lightspeed’s headquarters can be found at 200 – 6960 Royal Oak Ave, Burnaby, British Columbia, V5J 4J2. Lightspeed has been voted as the number one internet service provider in Western Canada, and prides itself on providing quick customer support! Lightspeed provides internet services, VoIP solutions as well as some long-distance services, making them very diverse in the world of telecommunication.
They make their customer support readily available Monday to Friday and even allow users support hours on the weekend, which is something other service providers should also be doing. Let us now review the long distance services that Lightspeed has to offer.
Lightspeed offers some long distance services through telephone cards as well as their normal long distance rates. Both of these services have different prices and we will discuss them one by one. Lightspeed boasts that the rates they provide are thus far the lowest offered by any other long distance provider. We will certainly put this to the test against some of the well-known long distance service providers. Lightspeed implements a 26 cent per minute fee when placing international calls to Pakistan, while PhonePower implements a rate of only 6.8 cents per minute. Lightspeed charges three times the price which PhonePower is offering and certainly has the losing end of the stick in this regard.
The calling card option of Lightspeed is far better than the other options that Lightspeed provides. Unlike other providers such as Primus, Lightspeed doesn’t implement a monthly fee with their calling card plan. Furthermore, the calling card option allows customers to dial at the static rate of 10 cents per minute. This rate, in fact, is like a double-edged sword, depending on where the customer needs to dial. Dialling for 10 cents a minute to China would ludicrous considering almost all of the other providers implement a 2 cent per minute fee to make international calls to China. However, it would work better when a customer needs to dial internationally to countries that have a higher calling rate, such as Pakistan, or anywhere but the Americas.
Lightspeed, fortunately, does offer two options when it comes making international calls, however, both of them can be considered to be very expensive depending on where the customer wants to dial. Depending on the country being dialled, Lightspeed can be a great, or terrible option in terms of international calling rates.
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