iTalkBB Reviews & Service Offerings
|Monthly Fee||Setup Fee||Contract||Speed||Monthly Usage|
|$34.99||Shipping: $49.99 Other: $||No||
Download: 15 Mbps
Upload: 1 Mbps
iTalkBB is active on a global front and has been operating across three continents for quite some time now. The headquarters of iTalkBB can be found at Unit 260 - 7926 Jones Branch Drive McLean, VA 22102 United States.
They are one of the few providers who have the triple play service, which includes television, VoIP, and internet. Most of the plans that iTalkBB has to offer to revolve around opting into all three services. However, we are going to be focusing solely on the internet solutions that iTalkBB has to offer for residential purposes.
iTalkBB offers an FTTN 15 plan which allows for 15 Mbps downloading speeds, and 1 Mbps upload speeds. This plan comes with an unlimited bandwidth cap which is quite impressing and totals out to $34.99 per month. The initial activation fee costs $49.99 which is generally the same as other internet service providers. Distributel offers a 10 Mbps FTTN plan with an upload speed of 7 Mbps with unlimited usage for $49.95.
There is a stark contrast between the pricing, which may give iTalkBB the upper hand, however, there is a catch! Anyone looking to iTalkBB internet service cannot avail it until they have the iTalkBB home phone and iTalkBB Chinese TV. This shows us that not only is iTalkBB trying to upsell by a huge margin, they are also targeting a specific type of customer because let’s face it, not everyone in Ontario needs Chinese TV.
Upon investigation of iTalkBB’s reasonable usage policy, we learned that this plan is not truly unlimited. The plan caps out at 300 GBs, that is the ultimate limit that is set on all unlimited home internet iTalkBB plans, which in all honesty is more than enough for most home users. But is not "Unlimited".
The fact that customers can not solely opt into the internet services is rather disappointing. However, the phone and tv services add only an additional $5.00 to the bill. This makes it quite inexpensive considering you’re getting three different services for a total of $40.00 per month. The clientele that would be fine paying for Chinese TV every month, however, is limited in Canada!
All in all, we believe that iTalkBB has very strong pricing, but it definitely needs to bring standalone internet packages to the table. Without a standalone internet package, iTalkBB is missing out on a lot of potential customers across Canada, or they can offer western TV for the same price with this plan. In both scenarios, iTalkBB will certainly persevere more.
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