IceNet Wireless Reviews & Service Offerings

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IceNet Wireless
IceNet Wireless

IceNet Wireless

Services: Wireless
Availability: NF
Monthly Price: $39.95 CAD

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When reviewing IceNet Wireless Gonevoip visitors usually feel Feeling angry angry !

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August 23, 2019
Review Helpful? 0 Yes No 0
Submitted by: Beverly (Gin cove , NE)
Feeling angry Angry Rating 👎

Internet service & customer service

Very rarely have internet service. I'm tired of being told to reset. Have already replaced box twice cause they are too hot to touch, probably a fire hazard. Was told dec 2018 that they would physically heighten the signal box on my house cause trees were probably causing interruptions, it's now almost sept 2019 and still no reply to this supposed ticket that was supposedly submitted by the tech that visited my house. They tell I ... ody else has issues with service. Bahaha j told them do a customer service inquiry with their customers. The worst service ever!!!!
November 25, 2017
Review Helpful? 6 Yes No 0
Submitted by: Glen Downey (Loch Leven , NE)
Feeling angry Angry Rating 👎

Not fit

I been with Icenet going on 3yrs now and only because I have no other choice in providers . I had satellite internet previously and did not work out for us . We were very optimistic at first about Icenet but quickly learned they were only out for the goverment money and not for the interests of the community . This company was funded to provide internet to the community and to date I am the only person that can get a signal to recieve internet . Unreal
I'm paying for a 3mbps package and recieve speeds between 0.5 upto 2.2 on a real good day and that rarely happens . I have had many service outages and at times been without a connection upto 3months . It's time for people to speak out a out them because I know other people have similar stories . I am now a week today without service and neither the technician or customer service can telle when it will be restored ...yup almost 3yrs into this and same song and dance from this shady company . In fact the technician asked if I could go fix it myself ...yup I'm paying them for a service that I'm not getting what I'm paying for and was asked if I could go and fix it ! Enough is enough , they clearly do not have the interest of the customer in mind . They have took enough of the hard earned tax payers dollars .
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IceNet Wireless is an internet service provider with HQ in Ottawa. While IceNet is based in Ottawa, their service area is in Newfoundland and Labrador. IceNet Wireless also runs the Ottawa Wi-Fi Project which sets up free wi-fi zones in the Ottawa area at school campuses, hospitals, transportation hubs, etc. IceNet Wireless is a division of EION Wireless.

In Gonevoip review of Icenet Wireless, we will take a look at their residential internet packages available in Newfoundland and determine how their prices, internet capabilities and additional fees measure against the competition. IceNet Wireless has three main residential internet wireless packages, all of which have no contract obligation.

  • The “IceNet 1.5” costs $39.95 per month and includes unlimited data usage with download speeds of up to 1.5 Mbps and upload speeds of up to 0.5 Mbps.
  • The “IceNet 3.0” costs $54.95 per month and includes unlimited data usage with download speeds of up to 3 Mbps and upload speeds of up to 1.0 Mbps.

As a limited time offer, IceNet Wireless is offering the “IceNet 1.5” package for $19.99 for the first three months. IceNet Wireless also offers a $10 credit on your bill if you refer a friend to sign up.

There is a one-time installation fee of $99 under normal circumstances. However, for coverage in some towns, customers will require an enhanced modem which has a one-time cost of $179.99. There is no access to their terms and conditions via the IceNet Wireless website.

It is Gonevoip's opinion that many internet providers should follow the example of what IceNet Wireless is doing for the communities in Newfoundland. That is, providing free internet access to public spaces such as hospitals, entertainment districts, sporting events, school campuses, etc. This seems like such a logical way to promote a company while at the same time providing a real and impactful service for the community. And of course, the company can sell advertising by providing free hot spots. It is a win-win for everyone.

We would like to see them expand these free wi-fi zones into Newfoundland which is the service area they provide for.

The price point for IceNet Wireless’ basic internet package at $39.95 with unlimited data is very reasonable. 

Maple Leaf Features

Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
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Extra Protection Plan Checkmark
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Will soon get wireless installed at my cottage in Laurenceton NL and understand that icenet is comming soon to that community. Wondering when the service will be available and the packages available.

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