Harewaves Reviews & Service Offerings

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Harewaves
Harewaves

Harewaves

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www.harewaves.net
Wireless & DSL
AB

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Monthly Fee Setup Fee Contract Speed Monthly Usage
$49.95 Shipping: $35 Other: $299 Yes

Download: 3Mbps

Upload: 1 Mbps

Cap: 100 GB

Overage: $1/GB

Harewaves Wireless Inc. is an ISP with HQ is Eckville, Alberta. Harewaves provides wireless broadband internet in Alberta in the area in between Calgary and Edmonton. Their service area mainly focuses on the cities of Rocky Mountain House, Spruceview, and Sylvan Lake. 

In our review of Harewaves, we will examine their wireless broadband plans, as well as the company’s fee structure, and we will compare it with Gonevoip’s top 3 ISP selections of Altima Telecom, Distributel and Heronet.

Harewaves regular internet subscription plan comes in at $49.95 per month ($52.45 with taxes). In this package, you receive 100 GB of data usage per month during daytime hours, and between the hours of 11:00 pm to Noon you receive unlimited usage. Download speeds go up to 3 Mbps and 1 Mbps upload speeds. 

The off-peak usage tactic is an updated old cell phone billing practice of allowing for instance “unlimited evenings 9 pm-7 am” except it starts at 11 pm and goes until noon. We feel this is a fair way for the company to attempt to control peak usage while still allowing the ability to generate unlimited usage for periods of time.

There is an installation fee of $299.00 ($313.95 with taxes). Installation fees do not include special construction costs, wiring, or other equipment that may be required. There is also a site survey charge of $35 plus mileage costs. Onsite support is billed at $50 per hour plus mileage costs. Static IPs run you an additional $15 per month.

Harewaves also has a premium package for $70.99 ($74.54 with taxes) which allows 250 GB of monthly data usage and unlimited usage between 11 pm to noon. Providing 5 Mbps download and 1 Mbps upload. Finally, there is a Supreme package which is $104.95 ($110.20 with taxes). This allows for 500 GB of data usage per month with download speeds of up to 10 Mbps and upload speeds of up to 2 Mbps. 

After reviewing their terms and conditions, there are no caps on the unlimited usage during the unlimited hours of 11 pm - noon. But when we looked at Harewaves “Rural High-Speed Facts” page, we found a statement that no company can offer true unlimited packages for less than $500 monthly. It also stated, “To ensure a reasonable user experience for everyone on a system, the service must be managed”.

Also, Hareswaves provides Internet High-speed DSL packages coming in the following packages:

  1. DSL 6. Down Up to 6 Mbps, Upload of Up to 1 Mbps Usage 250 GB @ $63.95
  2. DSL 15. Down Up to 15 Mbps, Upload of Up to 1 Mbps Usage 250 GB @ $71.95
  3. DSL 25. Down Up to 25 Mbps, Upload of Up to 5 Mbps Usage 350 GB @ $74.95
  4. DSL 50. Down Up to 50 Mbps, Upload of Up to 5 Mbps Usage 500 GB @ $89.95

The management of usage could apply to their limiting usage during peak hours or it could mean that during off-peak hours, even though it says unlimited, it may, in fact, be controlled. It can be a bad sign when the language is unclear and misleading. A little clarity would be appreciated. No unlimited option is available with the DSL option.

Our review of Harewaves comes down to this. Their price point is a bit steep for the data usage allowed and the average speeds they give. But they get major points for their unlimited data usage during non-peak hours of 11 pm – noon. 

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