FibreStream Reviews & Service Offerings
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FibreStream has been gaining a lot of acclaim over their very short lifespan having been founded only a year ago. They have gained a lot of positive notoriety due to the pricing and quality of their plans. FibreStream also offers a variety of other services ranging from Television, telephone and internet services. Customer testimonials on their website have given us high hopes about their service. FibreStream headquarters can be found at 312 Cooper Street, Ottawa, ON K2P 0G7. Our attention however will be focused on reviewing one of FibreStream’s prominent residential telephone plans.
Fibrestream offers a comprehensive home phone plan which allows users not only unlimited calling but calling across the entirety of North America for 5 cents per minute. This plan comes with a price tag of 15 dollars per month and is offered on a non-contractual basis. Not forcing contracts onto customers is a habit that many other providers should definitely get into. Now the 15 dollar price tag may seem to be very appealing, but does it really challenge the other contenders in the VoIP business. Let us take PhonePower as an example: PhonePower offers an unlimited North America plan for the microscopic price of only $5.99 per month. Fibrestream only offers unlimited local calling, and is charging per minute for everything outside of a user’s “local” vicinity. However it may seem a little unfair to compare two different plans, so let us take a look at the unlimited local plan offer by Yak. This plan offers unlimited local calling for only $4.75 per month, which is 3 times less then what Fibrestream is charging. Fibrestream would definitely need to rework the pricing on their plans or perhaps offer a better service to accommodate the steeper price.
Fibrestream international rates may seem to be more promising than the actual monthly rate of the plan. The international calling rate implemented by Fibrestream to dial Pakistan is at $ 0.3276 per minute. Once again Fibrestream falls short to both Yak and PhonePower. Yak offers an international rate of $0.115 cents per minute to dial Pakistan, while PhonePower only implements a charge of $0.068 cents per minute.
Another disappointing factor we noticed about Fibrestream service was that there was no definitive mentioning of what features come with this plan. A list of optional features is provided which is quite lengthy, however the features which come with the service were not mentioned. Furthermore we noticed that there was also no mention of a smartphone app! In this day and age smartphone integration is very necessary to take into consideration.
Fibrestream falls short on all fronts in terms of providing a money saving, well featured and balanced home phone plan. The plan requires a lot of reworking in terms of pricing and features and Fibrestream needs to be more upfront in letting us know what they are willing to provide to customers!
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