Falcon Internet Services Inc. Reviews & Service Offerings

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Number of Reviews: 6

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Falcon Internet Services Inc.
Falcon Internet Services Inc.

Falcon Internet Services Inc.

Website: www.falconnet.ca
Services: Cable, DSL, Wi-Fi & Dry-loop
Availability: ON & QC
Monthly Price: $59.99 CAD

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Maple Leaf Rating

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(4 ) Reviews + (2) Replies: 6

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Maple Leaf Rating

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Number of Reviews: 6

Rating  25%     Rating  75%    

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Reviews Stats

When reviewing Falcon Internet Services Inc. Gonevoip visitors usually feel Feeling disappointed disappointed !
Rating
1
Rating
0
Rating
0
Rating
1
Rating
2

All Reviews

April 21, 2019
Review Helpful? 1 Yes No 0
Submitted by: john Farrugia (Mount Brydges , ON)
Feeling angry Angry Rating 👎

Very Poor Service and Internet

I have been with Falcon Internet since November of 2018 both internet and phone. I am unable to talk on the phone because it cuts out all the time and communication is impossible. They have tried on a number of occasions to boost the power and make changes on their end. We have even changed router settings to help improve Voip. But nothing fixes it. Im paying for 5mb download speeds but normally get below 2mb. This is just crazy and I would like a refund for services not renderd!!
March 30, 2019
Review Helpful? 0 Yes No 0
Submitted by: Kolt Hayes (Parkhill , ON)
Feeling disappointed Disappointed Rating 👍

Internet down twice in 6 days

So my internet went down 6 days ago for 12hrs and today it's out again and for how long?? I hope not long because now I'm having to use my phone data to write this. Fml let's just hope someone calls me back its been about a hour.
November 11, 2017
Review Helpful? 1 Yes No 0
Submitted by: J (London , ON)
Feeling disappointed Disappointed Rating 👎

No customer service

I have been with falcon for two months now. The internet frequently goes down. To the point now that my children have given up even trying. We have called the customer service many of times with never getting an answer and very few call backs. Every time we are told it should be up and running now.
The service slows down in the evenings and constintanty crashes. It has turned family movie night into frustration night.
We are very disappointed and would highly not recommend Falcon internet.
November 1, 2015
Review Helpful? 2 Yes No 0
Submitted by: rob (Thorndale , ON)

Customer Service

Internet has stopped working on three occasions since signing up in April. No one answers the phone when called. Come to think of it no one has ever answered the phone on other matters I have called on.

Reply from: ed
March 2, 2016
Followup to previous comments. My friend who has Falcon wireless with the 1.5 Mb down $60 pkg advises that watching netflix, youtube, etc online from 3 pm on until 10 pm will be impossible as the area residents all get online and overload the system during those times. Outside of those hours the 1.5 Mb down works just fine for netflix, etc. but during those times it's typical jittery, non loading. Too bad.

Reply from: ed
January 30, 2016
Hey Rob. I have read about Falcon wireless service stopping occasionally in fact I have a friend living in your area who has had two outages, both taking several hours to repair and he too complains about the lack of someone picking up the phone. Apart from that how does the speeds your paying for hold up. Are they consistent? Do sites like Netflix, or YouTube run smoothly?
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