eVoice Reviews and Plans

Provider Summary Information
eVoice
eVoice

eVoice

Website: www.evoice.com
Devices: Android & iPhone
Coverage: AB, BC, MB, NS, ON, PEI, QC & SK
Monthly : $29.99 CAD

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Business Phone

Business Internet

 
FACT: When reviewing eVoice visitors in most cases feel Feeling disappointed disappointed!!
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All Reviews

March 8, 2020
Review Helpful? 1 Yes No 0
Submitted by: gvrvwimpbot ( , )
Feeling disappointed Disappointed Rating 👎

Review from pissedconsumer.com

Received a security alert from my credit card company (thanks Chase Sapphire!) on a $137.44 charge. Evoice charged me for a subscription to their services, even though I have never heard of them or visited their website. Spoke with the customer service guy - he could not find my credit card number anywhere in their system. When I told him they were running a fraud, he insisted that was my "opinion" instead of a really obvious fact. For reference, appeared on my credit card as: J2 *Evoice. The merchant telephone number captured by my credit card company was 866-761-8109.
March 8, 2020
Review Helpful? 0 Yes No 0
Submitted by: gvrvwimpbot ( , )
Feeling disappointed Disappointed Rating 👎

Review from pissedconsumer.com

Cannot get consistent call quality with dropped connections and poor call quality. Trying to get anything from their customer service is an exercise in futility.
March 8, 2020
Review Helpful? 0 Yes No 0
Submitted by: gvrvwimpbot ( , )
Feeling disappointed Disappointed Rating 👎

Review from pissedconsumer.com

eVoice took my money then shut off my account with no notice because "it was flagged". If I hadn_t tried to access my account to update with a new billing info, I wouldn_t have discovered it for weeks. When I called them, they had no explanation. This is total *** Work with someone else.
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Setup Fee Long Distance Rates

Canada: FREE
USA: FREE
Intl. Minutes:

eVoice was established in the year 2000 with the purpose to help small and medium-size business manage their calls more efficiently.  Shall be noted eVoice cloud PBX (or hosted PBX) is powered by J2 Global, whom Canadian HW is in Ottawa, ON. In our eVoice Review, we looked at the medium size eVoice offer of 5-extensions. We believe it is one of the most complete, feature-rich available for small businesses. In the large list of included features, you have inbound Fax, auto Receptionist, and mobile app (although only for Android and iPhone) just to name a few.

However, the eVoice plan comes with only 1,000 minutes of calling, shared across the extensions which may be too little. Each additional minute is billed at $0.039 - which is expensive when compared to other plans. We do like the fact one can choose a 1-800 number along with a local number. We were not able to verify the international calling rates at the time of our review.

As part of premium features, one can get the business texting, and outbound faxing for instance; for these a monthly charge will apply.  

In all eVoice GoneVoIP considers eVoice as a nice alternative to the big telecom operators to consider. Though the monthly cost may be more expensive than other alternatives in the market & that is as feature-rich or richer. 

Features

Fax Capabilities Checkmark
Fax to Email Checkmark
Multiple Users: Checkmark
Toll Free Numbers: Checkmark
Web Management: Checkmark
Area Code Selection: Checkmark
Smartphone App: Checkmark
Conference Calling Checkmark
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