Digital Voice Reviews & Service Offerings
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Bring your own Device Optional
Digital Voice is part of the Infinite Communications Group; HQ in Vancouver BC. The group has been around since 2004 and with the launch of DigitalVoice, it enters the Canadian VoIP Providers market segment.
Digital Voice.ca has a sibling website that only changes the name, JustVoip.ca - otherwise is essentially the same logo, tagline, and offering. The VoIP features available with DigitalVoice are OK for starter packages. Features include Caller ID, Call Waiting, and Voicemail to Email. We like the fact they have the support for a Softphone; though this is by means of 3rd party software (X-Lite, Zoiper, and 3CXPhone for smartphones) which essentially is a subscriber is on their own for any potential issues.
Digital Voice, same as JustVoip monthly rate is definitively on the expensive side; though we do like how Digital Voice/JustVoip combine calling plans Canada/US PLUS Europe OR Asia; that's a good strategy but priced out. DigitalVoice/JustVoip does also support BYOD which would be a better option; DigitalVoice/JustVoip does not provide free ATA the units sold or rent are on the expensive side.
Shall be noted Digital Voice/JustVoip does have a monthly network access fee for long distance calling; it's an odd fee we have not seen in many VoIP providers. Also when looking at the cancellation generally speaking Digital Voice/JustVoip does allows time to return (30 days) equipment, but fees are significant if returning a rental unit.
Those looking for a more matured option may find Phone Power or VoIP Much; not only are priced lower but also to have a better all-around VoIP offering.
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