Dial Tone Canada Reviews & Service Offerings

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Number of Reviews: 3

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Dial Tone Canada
Dial Tone Canada

Dial Tone Canada

Website: www.getdialtone.com
Devices: N/A
Availability: Unknown
Monthly Price: $17.99 CAD

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Maple Leaf Rating

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(3 ) Reviews + (0) Replies: 3

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Maple Leaf Rating

Gonevoip's Opinion: Rating
Users Rating: Rating
Number of Reviews: 3

Rating  0%     Rating  100%    

  Add a Review     Ask a Question

 

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October 9, 2015
Review Helpful? 0 Yes No 0
Submitted by: Chet Skibinski (Guelph , ON)

Unacceptable

Incoming calls: 2 rings, then nothing more - becomes a "Missed Call".
Phoning support number: "not in this area". In other words, no support response.
Do not confuse Dialtone Canada with Dial Tone - different companies, misleading. Cheaper and more competent VoIP providers are available. I'm trying Phone Power - so far, much more impressive at lower cost (take advantage of the 30 day trial period).
December 16, 2014
Review Helpful? 0 Yes No 0
Submitted by: Alan Gooding (London , ON)

An absolute ripoff!

After installing "the device", we were unable to make long-distance calls, and some local calls were tagged as long distance. We called DialTone (aka ComparAction) many times and asked them to fix this but they had no solution,so we sent back the device (a little late, unfortunately) and they charged us $90.00 for late return. This is an absolute ripoff,as the device cost about $4.50 to make. We complained about this but ... ody was willing to refund our pension money. A lesson hard learned...
CARP recommended ComparAction and we will be writing to them with a strong complaint.
July 25, 2014
Review Helpful? 0 Yes No 0
Submitted by: MEL (Barrie , ON)

Needed to Reset Daily

Friendly, patient, polite support. Service often failed, including no dial tone, no incoming calls (sometimes all went to message and were recorded as wav attachment, but attachments were only playable on old laptop, not on iPhone or Nexus tablet). First, it was definitely a bad device (replaced at no charge), then it definitely was a bad supplied CAT 5 cable(replaced at my cost), then definitely the old phone on one jack, then it definitely was the replacement cable being a CAT 6 not CAT 5 (replaced again at my cost), then I gave up after continued daily resets.
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Monthly Fee Setup Fee Other Fees Long Distance Rates

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Maple Leaf Features

Call Blocking Checkmark
Conference Calling Checkmark
BYOD: Checkmark
Smartphone App: Checkmark
Call Forwarding Checkmark
Call Hold Checkmark
Caller ID Name: Checkmark
Enhanced VoiceMail: Checkmark

we have been with dialtone since 2013. currently their customer phone # and their online link are not available. i think they have gone out of business.?

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