CiteNet Reviews and Plans

Provider Summary Information
CiteNet
CiteNet

CiteNet

Website: www.citenet.net
Services: DSL & Dry-Loop
Coverage: ON and QC
Monthly : $59.95 CAD

Visit Site


1 1 reviewCount Request Quotes

Home Phone

Home Internet

Business Phone

Business Internet

 
Rating
0
Rating
0
Rating
0
Rating
0
Rating
0
Load More Reviews
Promo Plan Speeds

Download: 25 Mbps

Upload: 10 Mbps

CiteNet internet was founded in Quebec back in 1994 and has been operating as a telecommunications provider ever since then. CiteNet provides telephone service, VoIP, residential and business internet solutions and long-distance services. Back in 2006, CiteNet joined the Pathway Group of Companies which is a collection of other telecommunication providers; namely Pathcom, Teliuvo, and Netpulse-Services. An important aspect to note about CiteNet services is that it offers internet solutions nationwide. The headquarters of CiteNet can be found at 95 Apple Creek Blvd, Markham, ON, L3R 1C7.

CiteNet offers one highspeed residential plan which they call the FastPath Residential service. This plan comes with download speeds of up to 6 Mbps and upload speeds of up to 800 kbps. This plan is offered with an unlimited usage cap and can be attained for $34.95. This is a rather okay price considering customers are getting an unlimited bandwidth cap. 

The other plans are:

  • 10 Mbps Download, 1 Mbps Upload at $42.95 / month
  • 15 Mbps Download, 10 Mbps Upload at $49.95 / month
  • 25 Mbps Download, 10 Mbps Upload at $59.95 / month

The activation fees of $50.00 are also waived if the customer agrees to the contract. We found this aspect of the service to be disappointing as it would raise the suspicion of customers. The termination charge with this contract is set at $150.00! If a new customer is not satisfied with the service having only used it for a month or so, they are either going to have to keep using the service or pay a handsome fee of $150.00. 

Everything was right with this plan until we came across the fact it is offered on a contractual basis. However, without the contract, the plan specifications are the same but the customer would be paying $34.95 for the first month, which in all fairness is still not that bad of a price. Baiting customers into a contractual agreement is a very common marketing ploy used by many service providers and it is not appreciated at all!

Features

Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
Fixed IP Available Checkmark
DHCP IP Checkmark
Extra Protection Plan Checkmark
DSL Checkmark
Cable Checkmark
Email Accounts Checkmark
Load More Q&A

Best Home Internet Canada

Altima Telecom
Rating
$39.99 / mo.
127 Reviews
CIK Telecom Inc
Rating
$69.99 / mo.
314 Reviews
GemsTelecom
Rating
$54.99 / mo.
37 Reviews
HeroNet.ca
Rating
$65 / mo.
137 Reviews
GTA Telecom
Rating
$69.95 / mo.
0 Reviews

Best Home Phone Canada

VoIP Much Phone Company
Rating
CAD $9.45 / mo.
288 Reviews
netTALK CONNECT ezLINQ
Rating
$7 / mo.
23 Reviews
VoIPLy
Rating
$8.95 / mo.
5 Reviews
CallCentric
Rating
$0 / mo.
10 Reviews
1-VOIP
Rating
$11.21 / mo.
17 Reviews
Talkit
Rating
$4.99 / mo.
67 Reviews