CanNet Telecom Reviews & Service Offerings

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Number of Reviews: 5

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CanNet Telecom
CanNet Telecom

CanNet Telecom

Website: www.cannettel.com
Services: Cable
Availability: AB, BC, MB, ON, QC & SK
Monthly Price: $39.98 CAD

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Maple Leaf Rating

Gonevoip's Opinion (2.5): Rating
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(2 ) Reviews + (3) Replies: 5

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Maple Leaf Rating

Gonevoip's Opinion: Rating
Users Rating: Rating
Number of Reviews: 5

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Reviews Stats

When reviewing CanNet Telecom Gonevoip visitors usually feel Feeling satisfied satisfied !
Rating
1
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0
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0
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Rating
1

All Reviews

May 15, 2019
Review Helpful? 1 Yes No 0
Submitted by: Dinni More (Toronto , ON)
Feeling satisfied Satisfied Rating 👍

You can choose cannettel for best value

I was having trouble with internet earlier as I was using wrong plan in my area and daily i suffer due to low speed.

I called cannettel because I saw their ads running on some portals and they given me good plan at my location . thanks

Reply from: CanNet Telecom Inc
May 15, 2019
Thanks for Positive Feedback. We really appreciate your feedback
May 5, 2019
Review Helpful? 0 Yes No 1
Submitted by: Ka Tse (Scarborough , ON)
Feeling angry Angry Rating 👎

Cannet provides the worst service in the world

Be aware ofCANNET.... unstop unstable speed. Sometimes they have NO SERVICE and all internet stopped. If you are in a rush such as buying Stock Market or making a transfer on a deal, YOU WILL LOSS.
When you contact them and they would call you back next day when the service recovered. Then they would lie you they had never have internet problem. Their customer service people will not help you but only push all liabilities and responsibilities to customers. THIS COMPANY HAS NO CUSTOMER SERVICE AT ALL and all people work there are impolite and sliding responsibility to customer. You will be tired on using them. Even cancellation, they DON'T HAVE STORE and YOU NEED TO PAY $20.00 to mail the box back to them. The saving will not cover your mental suffering and the mailing cost once Canada Post increase the cost again.
I just cancelled this and just today their customer service people made mistake but would not take liability but saying that was YOUR PROBLEM.
Contact me if you want to know the details of their BAD SERVICES.

Reply from: Ka Kuen Tse
May 15, 2019
It seems this CanNet has problem. They sent the email to me on this and now they replied here again but asking the same questions here.

Here was their response
Dear Kakuen,


We sincerely apologize for all the inconvenience caused to you and at the same time, I would like to thank you for returning back the device to us.

I have read the whole previous conversation which was between you and our representative Mr. Rupam Das. I have shared the valuable feed back with him in order to improve on our services and he could also understand customer's concern minutely instead of providing the regular information without understanding any concern.

We would also change the email responses as per your suggestions and would add all the necessary information in it.

As of now, I could only apologize you for all the inconvenience and would request you to please ignore all odds done by our agent and would like to see you as a happy customer who used our services and leaving our services on a happy note.


If you have any further concern then please feel free to write us again, We would be happy to help you in the best possible way.


Sincerely,
Sahil.W
Customer Service Department
CanNetTel
www.cannettel.com
www.cannettel.com/Contact

Reply from: CanNet Telecom Inc
May 15, 2019
Sorry For Inconvenience caused.We apologize for it . We request you to share the Account Number,Phone Number , address along with Postal code so that we may look into the matter .
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