CanNet Telecom Reviews and Plans

CanNet Telecom
Provider Summary Information
CanNet Telecom
CanNet Telecom

CanNet Telecom

Website: www.cannettel.com
Services: Cable
Coverage: AB, BC, MB, ON, QC & SK
Monthly : $39.98 CAD

1-800-208-7798

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43 4.5 reviewCount Request Quotes

Home Phone

Home Internet

Business Phone

Business Internet

 
FACT: When reviewing CanNet Telecom GoneVoIP visitors in most cases feel Feeling satisfied satisfied!!
Rating
20
Rating
6
Rating
2
Rating
0
Rating
8

All Reviews

November 27, 2020
Review Helpful? 2 Yes No 1
Submitted by: Ion (Woodbridge , ON)
Feeling disappointed Disappointed Rating 👎

Be Carefull

It is ok for low trafic internet.
Do not tr it for streaming tv, it does not work in the evening.
Also multiple disconnects of 30 seconds or more, especially in the evening and weekend.
Technical support is useless.
Your decision

Reply from: ron
December 6, 2020
I too have had many issues getting their poor connection issues straightened out. I have been constantly on the phone with their so called technical support people and promised each time that the service will be corrected. To date I have probably gone through 10 conversations and multiple emails only to have the same issues still present. They refuse to send a new modem after I have done every change, modification, reset, cable changing, software update, etc. I have the 75/10 plan and it does actually test that speed most of the time, but I have had disconnect, delays, slow speed after 6pm and multiple loss of service even on a |Sunday morning.
Will be looking for new service provider.
November 2, 2020
Review Helpful? 1 Yes No 1
Submitted by: Steve Kart (London , ON)
Feeling happy Happy Rating 👍

Best Unlimited Internet Plans

The service is reliable and stable. I do get the speeds that they have advertised on their website. The customer service was quick to respond and answer all my queries.
September 21, 2020
Review Helpful? 0 Yes No 0
Submitted by: Ion Manea (Woodbridge , ON)
Feeling disappointed Disappointed Rating 👎

Disconnecting for more than 30 seconds

I am a new subscriber for 75 Mbps (.since Aug 17, 2020)
At the beginning it looked ok.
In the last two weeks not only that the download seed drops, but it actually disconnects for 30 seconds or more, especially in the evening between 7 and 10pm.
It is hard to use it like this, so the "savings" are useless.
This has to be fixed or I will have to move out.
Please be aware that you are taking risks.
Regards
Ion

Reply from: Ion Manea
September 30, 2020
No technical support.
Please be aware be0fore subscribing

Reply from: Ion Manea
September 21, 2020
Actually they are charging 39.99 for 75 Mbps and 9.95 shipping and 50$ "deposit", so the features on this website need to be updated according with the current CanNet fee structure.
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Monthly Fee Setup Fee Contract Speed Monthly Usage
$39.98 Shipping: $ Other: $ No

Download: 150 Mbps

Upload: 15 Mbps

Cap:

Overage:

CanNet Telecom, also known as cannettel, is a small Canadian ISP HQ in North York, Ontario. In spite of a rather short history, established in 2009 only, CanNet Telecom has become a top choice for many looking to escape the big telecom giants.

As an ISP CanNet does focus only on providing cable broadband internet access. Cannet is available in British Columbia, Alberta, Saskatchewan, Manitoba, Quebec, and Ontario. It shall be mentioned, CanNet had been deemed to be one of the largest independent internet service providers in Canada. CanNet call themselves as the largest third-party provider for the main Cable operators in the country (Rogers, Bell, Cogeco, Videotron, and Shaw)

Let us shift attention now to review CanNet internet plans. We found there are currently 3 Cable internet plans. We'll detail them below.

  1. Cable 75: Down 75 Mbps / Up 10 Mbps @ $29.98 / month
  2. Cable 150: Down 150 Mbps / Up 15 Mbps @ $39.98 / month
  3. Cable 300: Down 500 Mbps / Up 20 Mbps @ $49.98 / month

In GoneVoIP CanNet Telecom residential Internet Review we find the plans to be in the right price point, for the most part, with good speeds choices at various levels, and since all plans come with unlimited usage that makes the CanNet Residential Internet plans even better.

Having said that let us continue with CanNet Internet plans reviews, now let's review the additional fees. First the good news, there is no shipping for any of the plans. That is great! Though Gonevoip found there is a rather disproportionate Activation Fee, also called Processing Fee, of $59.95 for each of the cable internet plans. Though the strangeness with fees does not stop just with the setup fee. We found that all plans include afee of $9.95, in terms of shipping and handling. The modem is a free or zero dollar rental. It is odd the discount is presented that way, that leads us to believe at some point the modem rental and discount will not be canceling each other.

The final note of consideration is that CanNet Telecom Home internet regardless of the plan you chose does not require a contract nor time commitment.  

In all, in the GoneVoIP CanNet Home Internet review, we find many positive aspects and see great potential. The speed, usage and monthly rate CanNet offer on the internet plans are mostly right. Though the lowlight is the Activation Fee; definitively needs to be lowered. In a similar fashion could introduce support for BYOD to support other/more modems. While CanNet may be a good Cable Internet alternative, why not also offer DSL or Fiber to residential homes? Currently Fiber is limited to some Condo buildings. With speeds of 500 Mbps Download and 100 Mbps upload at $49,98. While this giving choice to a part of the population it would be great to have more flexibility and more choices to all residential market.

Features

Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
Fixed IP Available Checkmark
DHCP IP Checkmark
Extra Protection Plan Checkmark
DSL Checkmark
Cable Checkmark
Email Accounts Checkmark
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