BramaTelecom Reviews and Plans

Brama Telecom was a Canadian ISP company HQ in Concord, Ontario. Beyond VoIP, Brama Telecom resells or provides IPTV, Internet, and Long Distance.  As always happen with ISPs expanding services there is the potential to bundle services; in which way Brama Telecom claimed there were significant savings. 

Brama Telecom had offered an unlimited Home Phone Canada Package and the standard combination of VoIP features put's them on the high standard bracket. When GoneVoIP did the Brama Telecom Home Phone review, we found VoIP standard features include voicemail to email, hunt group, Caller ID and call forwarding to name a few. Though does not offers integration with smartphone app nor support for BYOD. Shall be noted the most basic plan does have 250 minutes of calling to US numbers. The unlimited calling plan was regulated by Brama Telecom Fair Use Policy, which allocates 4700 minutes (78.33-hours) per month.  Brama Telecom had never offered a Business Phone service, missing the growing Business segment market.

You also had international phone numbers available as an add-on in over 50 countries.  Brama Telecom Long Distance rates were typically better than those of the traditional telecom carriers, but not as good as GoneVoIP Long Distance providers as a quick comparison of calls to India at the time showed Brama Telecom was at $0.025 and Rebtel was at $0.015.  

Brama Telecom had gained a few reviews on GonevoIP and the opinion was fairly negative with 82% negative reviews. Some few customers thought the service was good and were content enough, others were and are very vocal about the dislike. Customers who were satisfied rate all the categories highly, those who were or are disappointed seem to have the biggest gripes about odd invoicing, quality of the services rendered and customer service often cited as either absent or rude.

If you have experience with this provider then please complete a GoneVoIP review form to add your ratings and comments using the links on this page. The BBB had removed the accreditation to Brama Telecom from their Directory. Also, other Partners, such as VMedia had stopped working with Brama due to outstanding owing balances. Also, note on July 31, 2015, the CCTS (Canadian Commissioner for Complaints about Telecom Services) released a notice denouncing that Brama was in breach of obligations to customers and to CCTS. You can read the CCTS circular here

As often happens when providers cease operations subscribers were left stranded. But not to panic; as there are ways out. As usual, GoneVoIP helped those in need to chose a reputable provider for Canada's Home Phone and request the transfer of your existing phone number. The majority of the providers nowadays can complete the transfer for free. In general, the transfer is completed within 10-business days.

Features

Call Blocking
Conference Calling
BYOD:
Smartphone App:
Call Forwarding
Call Hold
Caller ID Name:
Enhanced VoiceMail:

Call Blocking
Conference Calling
Fax Capabilities
Fax to Email
Call Forwarding
Call Hold
Call Transfer
Music Hold
Caller ID Name:
Call Waiting:
Web Management:
Do Not Disturb:
Multiple Users:
Area Code Selection:
Extra Number:
Toll Free Numbers:
BYOD:
Desktop App:
Smartphone App:
Enhanced VoiceMail:
VoiceMail to Email:

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