Alberta Communications Reviews & Service Offerings
|Monthly Fee||Setup Fee||Contract||Speed||Monthly Usage|
|$39.95||Shipping: $ Other: $150||Yes||
Albertacom.com is a wireless high-speed internet company with HQ in Fort Saskatchewan, Alberta. The company has been around since 2008.
Albertacom’s basic package is called the ACCS101 Package. This allows for 12 GB of monthly data usage, download speeds of 1.5 Mbps, and 512 Kbps of upload speeds. This package comes in at $39.95 per month on a three-year contract with a $150 installation fee. The same package is also available for a one-year contract with an installation of $250 instead.
Albertacom advertise these speeds as being “as fast as – or faster than – dial-up, ISDN, DSL, MMDS, cable and satellite. That may be true for dial up but it is false otherwise.
They do also offer two other packages. The ACCS102 is $49.95 for 32 GB of monthly usage, download speeds of 2 Mbps and upload speeds of 768 Kbps. The ACCS103 is $54.95 for 60 GB of monthly usage, download speeds of 3 Mbps and upload speeds of 1 Mbps. Again both of those come with a $150 installation fee if signing a three-year contract, otherwise the installation fee shoots up to $250.
There is a phone number and an email as the only options for contacting customer support. When we called we were unable to get through to anyone during mid-day hours.
Albertacom.com’s packages are definitely on the expensive side for what you are receiving, which is very small amounts of data usage at moderat speeds. Their installation fees are steep and their lack of customer service options is unsettling. Anytime you can’t get through to the support or sales staff during normal business hours, it is just a stark preview of what you can expect if there ever is a service outage.
|Web Email Access:|
|Online Chat Support:|
|Feature 24x7 Support:|
|Combo Wireless Modem:|
|Fixed IP Available|
|Extra Protection Plan|
|Load More Reviews|