8x8 is HQ in Sunnyvale, CA. Established in 1996 begun offering VOIP services in 2004 as Packet8. The services included the usual for the business segment, each extension gets Voicemail, unlimited calling, direct phone number, advanced call forwarding, caller ID block, text SMS among others. What 8x8 offers is a Cloud Phone system, in which often required networking fine tuning to get the best of the service or be in very high-end servers. Users frequently observe 8x8 service call's quality may be slightly muffled - while other 8x8 users have expressed frustration over the wait-times to get to support.
The monthly plans start at $25/user which includes an unlimited calling zone to 14 countries and many features. The next plan goes for $35/user monthly, and a calling zone of 32 countries and the last plan goes for $55 month per user, covering 46 countries. Each plan comes with 1GB, 5GB or 10GB of media storage respectively.
We believe 8x8 to be an option to explore, certainly having a rich set of features but here in Canada, there isn't a dedicated site for Canadian businesses to choose from. 8x8 seems dedicated to the US, Australia and UK markets. Ultimately there are other options which may address business needs as well, such as RingCentral Office or Versature which offer a similarly abundant, if not more set of features and at a lower entry price per seat or line.