Telus Business Reviews & Service Offerings

Telus Business
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Telus Business
Telus Business

Telus Business

Availability: AB, BC, MB, NB, NL, NS, ON, PEI, QC & SK
Monthly Price: $115 CAD

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Maple Leaf Rating

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Business phone providers like Telus allow you to choose your business phone services to suit not only your needs but the needs of your staff and customers. Whether your clients are strictly local, international or North American, Telus business phone services are designed for flexibility to accommodate the highly diverse way businesses operate today.

The Office Phone

Traditional Telus business phone systems are designed to adapt your phone services as you grow. Telus provides the flexibility to expand the number of phone lines required from a single line to multiple lines starting with a Telus small business phone number. This is ideal for today’s agile workplace where fast-paced growth can overwhelm a business without the proper business phone set up.   

You choose the long-distance services and plans you need with flexible solutions that make it easy to maintain a manageable phone budget. You can add reliable, affordable long-distance phone services with features that make it easy to track usage to save both time and costs. You can contain long distance spending by setting up control privileges to determine who is allowed to make long distance calls and even when and where calls can be made. Telus even allows you to set up long distance calling services for remote workers whether they are salespeople on the road or team members who always work from their own home office.

As your long-distance demands expand, Telus allows you to forward your business toll-free number to any Canadian ten-digit phone number so you don’t have to worry about changing your current number. Your toll-free number can be applied to your fax line as well, allowing customers to call or send faxes from across North America without incurring any charges.

Their Office Phone packages range from basic to premium and do not charge long distance admin fees. Low volume users have a lower monthly fee but pay 7 cents per minute while higher volume users pay a higher monthly fee but have unlimited minutes.

VoIP Networks

Telus also offers voice network options allowing you to use the internet for your phone system. The Telus voice networks available include:

  • PRI Service: This provides fast service for voice, data, and image signals simultaneously with minimal hardware costs. You can improve efficiency by 10-25% over analog service with improved clarity while ensuring business continuity. Cost reductions can also be substantial.
  • SIP Trunking: This option is the perfect solution if you have 50 or more employees and requires network connectivity. This is more efficient than traditional voice services and can be adjusted to suit your growing needs by adding more capacity as required. Once your main office is set up adding additional locations is easy.


Every business requires a mobility plan for their business. In fact, many start-ups and smaller businesses use only mobile phone services for their business. Telus allows you to use their recommended mobile phones or set up a BYOD plan to save you money on devices for each staff member. All plans are easy to set up with shareable data as well as worry-free roaming.

Bundling Options

You can find value in bundling options, but it is important to weigh the benefits of the savings versus the contract you will have to sign. All bundles include:

  • 2 Dynamic IPs
  • 2 Norton™ Security Online licenses
  • High-speed Internet with unlimited data
  • Complimentary TELUS Wi-Fi service

You can then choose the bundle that works for you:

Office phone and internet starting at $85 per month

  • No fixed terms or early cancellation fees, and the same monthly rate for up to 2 years!
  • Single line, additional at $15/mo.1
  • 150 min Canada/U.S. calling ($0.07/min thereafter)
  • Preferred international long-distance rates (50+ countries)
  • Toll-free included ($0.07/min)
  • Call Display, Call Forwarding, Voicemail and more
  • 10 addresses plus modem

VoIP/internet Starting from $115/month

  • Single number reach, auto-attendant with IVR
  • Unlimited Canada/U.S. over IP calling
  • Audio/video conferencing and mobile app (iOS & Android)
  • Toll-free included ($0.07/min)
  • Call Handling and Forwarding
  • 10 addresses plus modem

Mobile and Internet Starting from $145/month

  • Device credit up to $2009
  • Unlimited nationwide minutes
  • Easy Roam™ for $7/day in the U.S. and $10/day in 100+ international destinations
  • 3 GB Shareable data13 14
  • Unlimited nationwide text, Call Display, Voicemail 10 and more15
  • 5 addresses plus modem

Keep in mind it is important to weigh all your options before committing to a business phone plan.

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