Smart Telecom Reviews and Plans

Provider Summary Information
Smart Telecom
Smart Telecom

Smart Telecom

Coverage: ON
Monthly : $49.99 CAD

8 2 reviewCount Request Quotes

Home Phone

Home Internet

Business Phone

Business Internet

FACT: When reviewing Smart Telecom visitors in most cases feel Feeling happy happy!!

All Reviews

April 28, 2021
Review Helpful? 0 Yes No 0
Submitted by: Gaureeson (Scarborough , ON)
Feeling satisfied Satisfied Rating 👍

Smart Telecom Service

Great Internet Service

Reply from: Gaureeson
April 28, 2021
Great package for home office. I am satisfied with services that they have provided us.
February 16, 2021
Review Helpful? 0 Yes No 0
Submitted by: PARA KONES (TORONTO , ON)
Feeling happy Happy Rating 👍

Great price, Great service

Great price. Excellent customer service. It's a pleasure dealing with them over the phone, got a great package for internet and home phone and the technician that set it up was great. Will strongly recommend Smart Telecom.
February 7, 2021
Review Helpful? 0 Yes No 1
Submitted by: Mariah Conley (Scarborough , ON)
Feeling happy Happy Rating 👍

5 stars! Hassle free & easy

Good service! Recommend especially for first time users!
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Promo Plan Speeds

Download: 75 Mbps

Upload: 10 Mbps

Smart Telecom is a relatively young Telecom Provider with Head Offices in Toronto, Ontario. Smart Telecom was established in 2009 as a VoIP (voice over IP) Home Phone and long-distance provider. Though three years later, in 2012, Smart Telecom decided to jump in internet services.

Now let us go through Smart Telecom Internet review. It shall be noted that the service is provided as Fiber (FTTN) - making Smart Telecom a reseller of Bell services. When we looked at the Smart Telecom website and contacted them, we could not find Cable Internet. Though looks like it could be supported in the future.

Now GoneVoIP will go through the Smart Telecom Internet plans, we'll review the main details. Smart Telecom has five internet plans in total. With moderate to low speeds based on today's standards; from 7 Mbps down up to 50 Mbps down.

  • Fiber 25: 25 Mbps Download, 10 Mbps Upload at $44.99 per month
  • Fiber 50: 50 Mbps Download, 10 Mbps Upload at $49.99 per month
  • Cable 75: 75 Mbps Download, 10 Mbps Upload at $49.99 per month
  • Cable 150: 150 Mbps Download, 15 Mbps Upload at $59.99 per month
  • Cable 300: 300 Mbps Download, 20 Mbps Upload at $79.99 per month

All of Smart Telecom internet plans come with unlimited usage. There is an Activation Fee of $49 and it comes with a Free Wi-Fi Modem included. If you'd like to buy one modem, more advanced we suppose, it is $99. You can pick up up the equipment at their Toronto office, or pay $10 and have Smart Telecom ship your internet modem. Unfortunately, Smart Telecom has no option of bringing your own modem.

The interesting part is when you go to order the internet plans the only internet plan Smart Telecom seems to be accepted at this point is Fiber 50. While Smart Telecom shows on their website 5 plans, the only one you could order is their most expensive one!

The internet plans offered by Smart Telecom may be an alternative to Bell though speeds, and pricing, are lagging behind the competition. For example, you can get 75 Mbps to download with Altima Telecom or Heronet, at the same price as Smart Telecom Fiber 50! Also not having Cable Internet limits options to potential customers. The Activation Fee is not the most outrageous we've seen out there. Though in fairness could be eliminated along with the shipping fee, this way will make the plans appear more attractive to potential customers. Smart Telecom Internet cannot compete with the higher speeds found in the market when compared to other internet providers.

In a final note of GoneVoIP Smart Telecom Internet plans review, we find plans that are a bit dust dated. Speeds are slower in comparison and need an overhaul.


Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
Fixed IP Available Checkmark
DHCP IP Checkmark
Extra Protection Plan Checkmark
DSL Checkmark
Cable Checkmark
Email Accounts Checkmark
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