Seaside Wireless Reviews and Plans

Provider Summary Information
Seaside Wireless
Seaside Wireless

Seaside Wireless

Website: www.seasidehighspeed.com
Services:
Coverage: NS
Monthly : $76.95 CAD

13 2.5 reviewCount Request Quotes

Home Phone

Home Internet

Business Phone

Business Internet

 
FACT: When reviewing Seaside Wireless visitors in most cases feel Feeling angry angry!!
Rating
1
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2
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0
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1
Rating
9

All Reviews

May 14, 2021
Review Helpful? 1 Yes No 0
Submitted by: Fred Logan (Cape Spear , NL)
Feeling satisfied Satisfied Rating 👍

4G Lte

We have had Seaside for approx 3 years and aside from issues in March of 2021 have been very happy with the service.
June 24, 2020
Review Helpful? 1 Yes No 0
Submitted by: Elly (Five Islands , NS)
Feeling thankful Thankful Rating 👍

Best in my area.

I once had someone in the business tell me that when dealing with country internet, the local hardware makes all the difference. I'm in Five Islands, and fairly close to the tower, so we get a solid connection. Speeds are adequate. Uptime is adequate. I've dealt with satilight, DSL, and other wireless brands in the past and I am honestly happiest with Seaside. It's no in town high speed, but for whats available in my area, I'll take it!
November 28, 2019
Review Helpful? 1 Yes No 0
Submitted by: Donald Holmes (Southside Boularderie , NS)
Feeling angry Angry Rating 👎

Terrible internet

I don't understand why their rating only goes down to 1, should go to at least 0. I guess when you're the only game in town you can give people whatever you want. If you have a choice go somewhere else this company sucks.
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Monthly Fee Setup Fee Contract Speed Monthly Usage
$76.95 Shipping: $99.00 Other: $ Yes

Download: 10 Mbps

Upload: Not Mentioned

Cap: Unclear

Overage: Unclear

Seaside Wireless Broadband is a community-based endeavor which helps the people of Cape Breton acquire internet access at an affordable cost. However whether or not the cost is truly affordable will be discussed later. Seaside wireless is the sister company to another telecommunications provider known as Seaside Communications which offers wired internet across numerous counties in Nova Scotia. However, our focus will remain on Seaside Wireless which provides wireless internet connections, across numerous counties in Nova Scotia. The headquarters of Season Wireless can be found at 1318 Grand Lake Road (Next to Cape Breton University) Reserve Mines, Nova Scotia P.O. Box number 4558 Reserve Mines, Nova Scotia, B1E 1L2. Let us now review one of the Seaside Wireless flagship residential internet plans!

The first thing we noticed about all of Seaside Wireless’s internet plans is the fact that they are all offered on a contractual basis. They offer three plans in three different frames of a contractual agreement. The first plan has the following specifications: download speeds of up to 1.5 Mbps.

This plan is called the Express. If you decide to go with the one year contract you’ll have to pay a $99.00 installation fee and a monthly fee of $58.95 per month.

For the PLUS plan with a download speed of up to 5 Mbps, you have the same install fee and a monthly cost of $66.95

The next available plan from Seaside Wireless is the Ultimate with download speeds of up to 10 Mbps at a monthly cost of $76.45.

The final Home internet plan available from Seaside Wireless is the Extreme with Speeds Up to 15 Mbps with a monthly cost of $81.95; through this new service is not yet available in all areas.

If you opt for the no-contract, minimum 6-months of service you’ll have to pay a setup fee of $99  and the same charges on a monthly basis. If you, however, opt for the contract, the setup fees are waived, but the monthly charge remains the same.

It was vaguely mentioned that this plan is based on an unlimited bandwidth cap but we can’t be too sure about that considering the lack of information. The rates at which Seaside Wireless is providing their services aren’t too bad when compared to other wireless providers such as Last Mile Wireless and MDS Wireless which offer the same plan at the same rates of $49.95 per month. The troubling part is the fact a contractual agreement is required under any circumstance when opting into Seaside Wireless services.

The lack of information on Seaside Wireless’s website is another suspicious factor about the services. A very vague mention is made of them offering unlimited bandwidth, and apart from that, there wasn’t much information provided at all. A page of benefits was provided, but those benefits pertain to having general internet access and not specifically about the services provided by Seaside Wireless.

Seaside Wireless can do away with their requirements for a contractual agreement and that would make their plans seem a hundred times better. As it currently is, however, they require a contractual agreement on every wireless plan they offer and that doesn’t usually sit too well with customers looking for a potential wireless service provider. Furthermore Seaside Wireless definitely needs to provide more information about their plans!

Features

Web Email Access: Checkmark
Online Chat Support: Checkmark
Feature 24x7 Support: Checkmark
Unlimited Bandwidth: Checkmark
Own Modem: Checkmark
Rent Modem: Checkmark
Combo Wireless Modem: Checkmark
Fixed IP Available Checkmark
DHCP IP Checkmark
Extra Protection Plan Checkmark
DSL Checkmark
Cable Checkmark
Email Accounts Checkmark

we joined seaside in october 2015 . I was able to play world of tanks or watch movies off of you tube perfectly . however by december pf 2015 the movies on you tube were not running as they would load every couple of minutes . my world of tanks game would not run as the ms went from 90 ms to 999 ms . what happened to our service . today seaside upgraded our intenna and charged us more money telling us this will fix the problem . however we are still not able to watch you tube movies without them stopping to load every couple of seconds and my world of tanks game is not able to run as the ms is still at 999 . I believe that when we first bought into seaside in october 2015 their service was fine , however something changed on their part within a couple of months for the worse and it has not gotten better it still is no good . some of my friends have left sea side for other providers and they are wanting me to join them but I know seaside will bring back their initial quality of service hopefully soon . my question is why did they drop their quality of service in the first place and when will they bring it back to their innitial quality . we are without internet more than we have internet . as far as their up grade goes their is no improvement but they are chargeing us more money for a service that we cannot use .


Hello, Please contact our customer care team at 1-888-965-5511 for a detailed review of your connection. Troubleshooting will be needed to determine possible causes, and a resolution. Thank you

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