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Reply to: Altima Telecom
So I signed up for internet in late August. They double charged me on the start up fee. I got my credit card to refund one of the charges. I then set up the modem and router. To quickly realize that my landlord did not provide the adequate cables inside my place to use the internet. Since early Sept I have been trying to reach them to get a refund as I was unable to get cable internet from the start. I have called dozens of times, rarely getting through. I am still waiting for my refund of over $100 dollars. Because I am using a different credit card than I was that they billed me on before (a fraud by a company claiming to be Altima Telecom).. they are telling me that they cannot refund my money to a Debit Visa and are asking me to sign a document that has my old credit card number on it and is billing me for $40.77. They are also asking for government I.d to be scanned and emailed over. This company bs.

I've contacted the CCTS and have an open case.

Do. Not. GO WITH ALTIMA TELECOM
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