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Reply to: Koodo Home Phone
I recently switched to Koodo Home Wireless on the $5 for 12 month plan. I just received a bill for $57. The charges are from dialing 1-800 customer service numbers in the USA. Speaking with a rep from Koodo told me it was because l called the USA and they had a plan for USA long distance. Clearly not willing to understand the number was toll free. When l switched to Koodo from another provider the screwed up the porting process and then proceeded to provide a number in a area 90 miles from my house. When l asked for the number to be changed to a local number Koodo tried to charge $10 for the help because l called to talk to a rep. In short there are much better options than Koodo (Telus discount service). I am currently in the process of leaving over the $57 bill and have informed them that l will not pay.
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