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Reply to: Telehop
Anyone looking for an alternative service provider should avoid using TELEHOP.
They will gladly collect their monthly fees, but don't expect them to provide you with service.
I had the unfortunate experience of being one of their subscribers. After a fractious year of on and off service last April all service ceased to work. I was left with no home telephone and no internet service. I spent countless hours on call waiting on my cell phone trying to contact their service dept. Eventually I did and in all cases I was told that they would fix the problem and promised to get back to me. No one ever did call me back. The service would re start for a few minutes and then crash again and again. I had to go and purchase a BELL MIFI portable internet device in order to function from my home office.
The worst part was that after returning their equipment and repeated emails to cancel my account they continue to bill me and deny that I have closed the account! These people are incredibly thick, they are a scam for lack of a better word. Stay away from them!
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