Submit a Reply / Update

Reply to:	Kingston Online Services KOS billed full price for several months for service that didn't work, sent crews twice (one of which explained the company bought new equipment that didn't work, and wouldn't work...) and tech support suggested it was my router that was the issue, more than once. Tried to be reasonable and come to an agreement with the company for some free months until they got their act together, and they agreed to credit me, then they didn't and I had to fight charges with visa. Dropped them in favour of another provider. The best part? Needed copied of receipts from them for tax purposes (they don't send invoices or receipts if you pay by cc!!) and they withheld these receipts (they are legally obligated to give me) unless I showed up at their office and paid a $25 cash ransom. Terrible company. Terrible service.
Name:
Email:
Subscribe to Newsletter:	Yes   No
Notify me of replies?	Yes   No
Comment Reply: