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Reply to:	Airnet Wireless We had airnet since 2015. It was slow, but okay for watching YouTube or Netflix most of the time. Skype didn't work, voip didn't work. It disconnected every now and again, but usually no more than a day. This year all it could be used for was email. Videos wouldn't play without buffering several times a minute, connection dropped several times a day. Curiously I was able to watch movies, pay bills, read emails uninterrupted outside of peak times (if I wanted to be awake at 3am). When I voiced my concerns, after months we were offered 50% discount which seemed fine at first, but realistically it amounted to still paying too much just to pick up emails or watch videos buffer if I could get a connection. I filed a complaint with CCTS at which point airnet stopped charging me - only until I could find another provider. I paid close to 200$ for the equipment they said was necessary to get internet at our place. They refuse to reimburse that and say it's the trees surrounding our place blocking the signal. I guess the trees grew alot suddenly this year. They also insinuate that the equipment I was told I paid extra for was only good for my 12 month contract. That's news to me. It's unfortunate. I tried to support a local business, but they aren't interested in customer retention.
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