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Reply to: Iristel
Needed to switch ISPs since current one was overcharging, and didn't have higher bandwidth caps. So I was recommended Iristel, and thought I would take a chance and see how it is. Spoke to a representative and discussed the plans and prices, and everything that I had a concern for. When it came time for them to show up at my doors to setup the modem they sent, no one shows up. According to Iristel someone did come and no one answered. Clearly their claim is bullshit since I had 3 family members sitting in the living-room, just feets away from the door, and there was no one who knocked, or rung the door bell. I get a call from Iristel saying no one was at home at the time of when the technician was suppose to show up, and they are standing on their case firmly. I talked to the representatives multiple times, to discuss the mishap, and they require me to reschedule the technician again (Which will take another week), and for that I might be charged ($50). It's my day off, my kids are at home as well as my wife. So I'm guessing my family and I are literally retarded since we didn't hear a knock or the doorbell during the time given by Iristel. Haven't even tried the service yet, and already it is disappointing. Would not recommend to anyone unless you want a major headache.
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