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Reply to:	Skype Skype deactivated my credit, then gave that credit to a ghost account, which they cannot get the money back from and/or give me a refund. After complaining to customer service, they told me as more than 6 months ago they couldn_t give me a refund and wouldn_t be able to give the Skype credit to the account I originally was using. Why I am not sure that a large company like Skype could not issue a refund of MY MONEY is beyond me. The customer service sounded like trained monkeys who were unable to think outside of the guidelines and not willing to put any effort in resolving my issue. I had to contact several people and waste several hours of my time. While the money wasn_t a great amount, I don_t see why Sykpe should get to steal my money and refuse to give me a refund. I have now removed the application, and will next see if my company will remove Skype for business as I want nothing to do with this terrible company.
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