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Reply to:	Internet LightSpeed Communications I've been with Lightspeed for about a year now. For $49, I get 300Mbps/20Mbps for $50/month with unlimited bandwidth. The price also includes modem rental. This is of excellent value compared to Shaw's offering at $80/month for the same plan. Every time I called for technical assistance, the associates were very helpful, they spoke in a Canadian accent and communicated clearly. I believe they are working out of their Burnaby, BC office which is a plus because I don't like to deal with call centre agents from India in which I have difficulty understanding what they are saying. Most of the time, the call quality isn't great either. If you are with an existing provider, do not cancel their service until you sign up with lightspeed.ca's online form first. They will instruct you thru email what to do next after signing up. A date will be given on when you should tell Shaw/Telus when to disconnect your service for a smooth transition from their service. I transferred over from Shaw and never had any problems. Be sure to sign up on Lightspeed during the beginning of the week rather then on a Thursday or Friday. This will provide sufficient time when porting over from your existing provider. If you don't have an existing internet provider then signing up is a breeze, just go onto lightspeed.ca, and sign up thru their online form. My only gripe with lightspeed is their lack of email support. Usually it takes them a few business days before they reply. So your best bet is to just pick up your phone and dial their technical support line whenever you need assistance. With that said, I am a happy customer and I do intend to stay with them for the foreseeable future. Get $10 off with my referral code at sign-up if you felt this review helped - 48580
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