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Reply to: bluArc
Hi,

Blu Arc has been unresponsive to us for hte past week, after going done for an entire day! Yes, us and about 40 or so other businesses lost our service for an entire day!

We continously get "network Busy" notifications on our phone which they continously tell us will be resolved and of course continue to happen.

When asking them for information for equipment they have as we upgrade or transition ours, their tech support is non-existent and it ends ups costing our business far more in the long run as our tech needs to manually figure out the solutions to an otherwise 2 minute question.

At 7 users, we pay nearly $4000 a year, we expect far more for that price and I will strongly recommend anyone to look anywhere else, even (dare I say it) Bell....

Please for the love of all that is, do not let this company expand.
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