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Reply to: Acanac
I ordered modem Smart RG808AC from Acanac which one they failed to activate blaming rogers. Acanac Technical Support lied about my cable nor beeing supported because rogers told them to however after a week of no internet Rogers technician came and tested the cable. Cable was fine and the problem was in the modem. We checked if Serial number and HFC mac matched and it turned out Acanac tech support couldn't get it 5 times... So it could be modem or Acanac support issue but Acanac is still unable to provide any help and resolve the issue
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