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Reply to:	Dolphin Global Tel 11 pm Feb 03, 2015: NO RESPONSE to two support tickets posted (as shown) OR to a direct e-mail posted via their website. Very disappointed. TICKET: ACCOUNT QUESTIONS NUMBER : 59 BY : *** Victoria PRIORITY : MEDIUM DATE : 2015-01-30 07:26:50 COMPONENT : DEFAULT DESCRIPTION : Fri Jan 30, 2015 I am a Canadian subscriber (Vancouver BC) via Internet Lightspeed Communications (lightspeed.ca Burnaby, BC). Per your main page, the DolphinTel Basic Plan includes: A Single Phone Line Your choice of area code and local calling area VoiceMail Caller ID Call Waiting(Hold) Three-way Calling Call Forwarding North American Long Distance 2.4 per min.plus great international rates. Unlimited Calls between Dolphintel subscribers world wide ... all for ~$11/mo., which is about what I am being charged for my VOIP service. My question regards the Caller ID: is it activated (my account)? I'm NOT interested in my number reported to incoming callers rather, the reverse: I want to know who's calling, ideally so that I can install a Call Blocker (Amazon: CPR Call Blocker V202; CPR Call Blocker (short URL on the latter: http://amzn.to/1CTtUdr)), that require Caller ID. I'm not sure the Caller ID that you provide would satisfy the requirements for those devices? Please have a look, and get back to me at Victoria.A.Stuart@gmail.com. Thank you, Victoria :-) [Feb 03, 2015] I guess no one @DolphinTel can be bothered looking at the Support board, checking their e-mail, or responding to their customers' queries. Great. TICKET: CALLER ID CALL BLOCKER NUMBER : 58 BY : *** Victoria PRIORITY : LOW DATE : 2015-01-29 12:25:54 COMPONENT : DEFAULT DESCRIPTION : This Call Blocker http://www.amazon.ca/CPR-Call-Blocker-Capacity-Nuisance/dp/B00FA446YW/refsr_1_1?ronics&ieUTF8&qid1422514256&sr1-1&keywordsblock+phone+numbers requires Caller ID. Is it possible to purchase, use this device, on my account (home VOIP-based) land-line)? Thanks . [Feb 03, 2015] I guess no one @DolphinTel can be bothered looking at the Support board, checking their e-mail, or responding to their customers' queries. Great.
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