Author - Joanne

We hear a lot about how companies need to use call tracking to see the true value of their marketing campaigns. But what is call tracking, anyhow?

Many customers say to me every day: How will I make outgoing calls if I am not in the office? I need to go back to the office to have my business caller ID. The Voice over IP is not for me. I will stick with my cell phone, even if I don’t have all the features.

Businesses all over the world have been relying on phones for many reasons. From customer support to employee connectivity to client negotiations, there are millions of business issues being resolved over phone calls. Undoubtedly, to support all these needs business phones have to offer a larger number of features than an ordinary phone, not just the...

Finding the right VoIP provider can be tough as there are so many to choose from, and you’re looking to get the most for your money.

Toll-free numbers are numbers that begin with one of the following three-digit codes: 800, 888, 877, 866, 855, or 844. Regardless of which prefix you choose, they all work the same and offer you the same benefits. Toll-free numbers allow callers to reach businesses without being charged for the call.

VoIP surp ... traditional phone system solutions in two main areas: cost and customization. Traditional phone solutions need dedicated lines, costly licenses and must be serviced by a technician when any changes to the phone must be made, like moving a line or setting a new voicemail box.

Voice over Internet Protocol is a standard method for making calls using a data connection. VoIP works by translating voice traffic to data and sending it over a data connection. To use it you need a phone system device on your network line IP phone.

VoIP offers businesses cheaper connectivity worldwide and offers additional features. Business traditional landline use is rapidly declining.