Category - The Business Phone Blog

Reading through our Business Phone Blog, you will find what you need when it comes to buying or updating your business phone service. Our goal through our blogs is to insightfully guide you through choosing, buying, and ultimately improving your business communications.

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Timing the move to the Cloud

As more and more businesses understand the many advantages of keeping vital information on the easy-to-access Cloud Drive, a Cloud-based infrastructure is becoming more and more commonplace. Despite the growing popularity, not everyone knows when to make this big switch for maximum cost-efficacy.

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Why VoIP is ideal for small businesses

One of the greatest impacts that technology has had on the way companies operate in recent times can be seen in the world of business communication. The way many of us now connect, interact, and network while at work has been transformed by a range of technology.

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Four Ways Cloud VoIP Will Save Your Company Money

When it comes to features, VoIP business phone systems offer many advantages over traditional PBX hardware. Usually, solutions with added features or convenience come with additional costs. RingCentral offers these added features for less than the cost of traditional phone hardware.

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3 Ways Millennials are Changing Business Communication

How do your employees communicate? It’s a question all businesses need to ask. In today’s highly competitive, interconnected business world, a future-proof internal communication culture will help an organization; not just to stay relevant but to grow. And that’s where enterprises shall look to their millennial employees.

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6 Reasons to Invest in a Cloud-Based Business Phone System

Your phone system is the lifeline of your business. It keeps you connected to customers and helps your employees stay in touch. But is your current phone system meeting all of your needs? Should you upgrade to a cloud-based business phone system? How do you know when it’s the right time to update your communications system? Here are six signs that your...

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Online Security: How Secure is Your Provider?

Performing tasks online saves us so much time that we often take this convenience for granted. For instance, instead of visiting a bank, we are paying bills and transferring funds using our mobile devices or a PC. The same goes for making online purchases; within a few taps or clicks, goods are ordered and delivered to our doorsteps.

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Cast Away on a Deserted Island

Back in 2002 while running my last company, I was trying to evaluate my sales team’s effectiveness. As part of this exercise, I figured it would be easy to get some stats out of the phone system hanging on our wall to ensure that the sales calls were being made.

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Phone Contract Renewals What You Need to Know

Business phone contracts can be a bit of a double-edged sword. On one hand, they can ensure that you and your business are receiving all the promised features from your provider at the best possible price.

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Call Analytics for Business

Call Analytics is one of the main powerhouses of the Versature Business VoIP phone solution. Whether your role with your organization is as an office or IT manager, or more involved with your phone solution as a call center supervisor, making regular use of call analytics can afford huge efficiencies to your organization.