Xinflix Reviews & Service Offerings
|1 person found the following review useful|
|March 19, 2018|
|Submitted by:||Mary (Toronto , ON)|
Great InternetI have been using Xinflix Internet for 2 years now. I have never had an issue with their service. The downtime is next to nothing. I am a gamer and reliable internet is a must. I play game league and lags would ruin the game for my team. I play mostly in the evenings and I don't find my internet slowing down. The price is very reasonable. I would definitely recommend my friends to use Xinflix.
|4 persons found the following review useful|
|October 12, 2016|
|Submitted by:||Mic (MISSISSAUGA , ON)|
The worse service everThe company representative is never available for IT support
The service is constantly down they are closed on holidays and Sundays and closed at 7 pm during the week so if your interent is down ... you just have to wait till the next day to get tech support.
EXTREMELY POOR AND UNRELIABLE SERVICE
DO NOT RECOMMEND THAT YOU CONSIDER THIS COMPANY AN OPTION WHEN LOOKING FOR INTERNET SERVICE. .. ESPECIALLY IF YOU RELY ON THE INTERNET FOR BUSINESS
|5 persons found the following review useful|
|September 10, 2016|
|Submitted by:||kyo (Brampton , ON)|
Do not use !!!!On 2016 sep 9th 9:52pm. I called customer service for unstable internet and that DS light keep blinking and asked for help this guy who was helping me says sure ill reset the modem for u and call me back after 10min if still doesnt work properly so i waited 6 min and the modem got worst and all the lights are out but DS light so i called back at 9:58pm ish the automated system says sorry we are closed plz leave a msg. Wtf ? !!! What kind of bs service is this my family is ... ed about not having internet. And i looked up on xinflix website says they close at 10pm so i thought this company tricks customer saying call me back after 10 min Do Not Use This
|4 persons found the following review useful|
|July 6, 2016|
|Submitted by:||Harry Sheng (Ottawa , ON)|
Tech supportMy internet with xinflix is down since July 1, 2016 at about 7:00pm. Today is July 6, 2016; my internet connection is still down.
5 days without internet these days is beyond my imagination. But unfortunately it happened on me; and xinfilix tech support cannot help me to get out of the misery.
1. xinflix has no 24/7 tech support. They do not work on Sundays and holidays, and only 11 hours for the other days
2. I do not know what exactly the problem is, but xinflix relies on Bell to fix the problem. I call them a few times everyday to check the status. But it's still not fixed after 5 days.
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|Monthly Fee||Setup Fee||Contract||Speed||Monthly Usage|
|$$29.95||Shipping: $$0 Other: $$0||No||
Download: 10 mbps
Upload: 7 Mbps
Xinflix was established as an ISP in Markham, Ontario in 2011 as a part of the Distributel telecommunications group.
Innovative, reliable and customer-focused, Xinflix is unlike any telecom company. Whether you are looking into cable, DSL or FTTN internet or home phone VOIP service, Xinflix understands which products and plans are perfect for your needs.
Surf, share, download, and binge however you like. Xinflix internet plans are all truly unlimited and you never have to worry about overage fees again. Get the plan that’s right for you.
Xinflix is proud to offer residential and commercial services in English, French and Chinese, offering unlimited high-speed internet, home phone service as well as IPTV services available across Canada.
Xinflix works with major carriers across Canada; inclusive of Rogers, Bell, Cogeco, Videotron, and Telus.
All internet packages offered by Xinflix give unlimited bandwidth. There is no installation fee, no contract, and no credit check. Free modem rentals are offered for the first year with a deposit. Xinflix uses a simple monthly charging system with a sign-up process accessible through an SSL secured form on their website or by calling directly at 1-888-XINFLIX (1-888-946-3549). The form on their website, will verify your location via postal code and inform you what packages are available for your area. Xinflix’s support team is reachable via telephone support and through an email ticketing system.
You can continue to rent the modem after 1 year for $5/month or simply buy the modem from Xinflix for 50% off. You can also use your own router for $0.
Xinflix also offers a referral program. Recommending friends to join Xinflix can earn you credits towards your billing. With enough referrals, your invoice can become $0/mo.
Xinflix’s VOIP service offers plans starting at $8.95/month. The basic plan includes free local and long distance calling in US and Canada (with regional exceptions) and low international call rates. Voicemail, caller ID, call waiting, call forwarding, 3-way calling, call return, call hunt, do not disturb, detailed records, and 911 dialing features are also included. You can opt to keep your current number or request a new one. Crystal clear voice quality and a price that will keep your wallet full and happy.
Featured promotions are listed on the homepage. Their customer service lines are available to answer any questions you may have on Mondays to Saturday from 9 am to 10 pm Eastern time.
In conclusion, Xinflix internet service is a highly recommended option for those wanting to save some money and switch away from the big telco companies. Sign up today and discover how Xinflix is making communication better. Find the plan for you!
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