Vois Reviews & Service Offerings

Maple Leaf Company Info

Maple Leaf Rating

Gonevoip's Opinion: Rating
Users Rating: Rating
Number of Reviews: 10

Rating  10%     Rating  90%    

Add a Review     Ask a Question

Vois
Vois

Vois

Website: www.vois.biz
Devices: N/A
Availability: AB, BC, MB, ON & QC
Monthly Price: $19.99 CAD

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Maple Leaf Rating

Gonevoip's Opinion (1): Rating
Users Rating: Rating
(10 ) Reviews + (0) Replies: 10

Rating  10%     Rating  90%

Add a Review

Ask a Question


Maple Leaf Rating

Gonevoip's Opinion: Rating
Users Rating: Rating
Number of Reviews: 10

Rating  10%     Rating  90%    

  Add a Review     Ask a Question

 

Reviews Stats

Rating
1
Rating
0
Rating
0
Rating
0
Rating
9
When reviewing Vois Gonevoip visitors usually feel Feeling angry angry !

Top Positive


1 person found the following review useful
Submitted on: April 14, 2018
Submitted by: Vyapi Patel (Brampton , ON)
Overall Rating: Rating
Would Recommend? YES

Worse service

He phone I have taken for just 2 months
And whatever take landline to call anywhere local or international ...it always not working
Infact when call them and ....as usual advice to unplug wires n plugged back ...
I have 4 times complain within 2 months
Still now also unresolved
Telling me to reboot my internet
Which I have from very good company and unlimited one..
It's cheating to the customer
They supposed to check technically
If happening with customer more than twice in just 2 months
Horrible


Do you find this review useful?

1 Yes No 1 Report abuse


Top Critical


1 person found the following review useful
Submitted on: April 3, 2017
Submitted by: Pravin Patil (Calgary , AL)
Overall Rating: Rating
Would Recommend? NO

False Commitment

I bought a VOIS set up box in December 2015 and all of a sudden it was showing some error and I called on April 01, 2017 to technical team, technical team told me I need to upgrade the software and they provide telephonic assistance and I did as per the their instruction and software was upgraded, after several hours all of sudden set up box shut off and nothing was working. I called again on second day and now they told me to buy new box worth of $260.00.
During a purchase sales rep offered me 18 months warranty and now said there is only 12 months warranty buy if you buy new one they will give me warranty for 18 months. This is a kind of fraud practice doing with the customer.
I spoke to manager and same sales rep and they are not willing to short out the concern and constantly offering me to buy new set up box.


Do you find this review useful?

1 Yes No 1 Report abuse


All Reviews

October 10, 2018
Submitted by: RAJESH SANGAR (EDMONTON , AL)
Feeling: Feeling angry Angry
Overall Rating: Rating
Would Recommend? YES

Biggest scam in IPTV business

Vois IPTV is best planned scam system in Canada. They offer you low price entry point services to rip you off nicely. False promises, poor customer service and no accountability are the main traits of this business. I am so surprised to see them still existing in this business. Stay away from them and don't get trapped in their tempting offers. They never give anything in writing, what they promise you....Big scam....
Do you find this review useful? 0 Yes No 0 Report abuse
1 person found the following review useful
April 14, 2018
Submitted by: Vyapi Patel (Brampton , ON)
Feeling: Feeling disappointed Disappointed
Overall Rating: Rating
Would Recommend? NO

Worse service

He phone I have taken for just 2 months
And whatever take landline to call anywhere local or international ...it always not working
Infact when call them and ....as usual advice to unplug wires n plugged back ...
I have 4 times complain within 2 months
Still now also unresolved
Telling me to reboot my internet
Which I have from very good company and unlimited one..
It's cheating to the customer
They supposed to check technically
If happening with customer more than twice in just 2 months
Horrible
Do you find this review useful? 1 Yes No 1 Report abuse
January 20, 2018
Submitted by: Harjinder (calgary , AL)
Feeling: Feeling disappointed Disappointed
Overall Rating: Rating
Would Recommend? NO

vois phone and iptv box

I will not recommend anyone to use VOIS service because they are scammers and their prospect is just to get money from customers. They don't have any customer support, neither it works properly. This company runs by Harpreet Randhawa and he is the biggest scammer in Calgary, Everyone knows that he is running his business illegally
He is running IPTV business by different names like Tashantv, bramptoniptv and many more.
Do you find this review useful? 0 Yes No 0 Report abuse
November 21, 2017
Submitted by: Mohindra Chand (Calgary , AL)
Feeling: Feeling angry Angry
Overall Rating: Rating
Would Recommend? NO

Will Lie to Make Sales

VOIS TV people will lie to sell their products. When i bought their TV box i asked them directly what if something happens to the Box in few years. They told me they will fix or replace the box for free. 2 replacement for lifetime. Now my box doesnt work and they want me to buy again or pay $100.00.

They will lie to sell and later will change tgeir words and make u look like a liar.

AVOID VOIS IF YOU DO T WANT TO GET RIPPED OFF OR CHEATED...
Do you find this review useful? 0 Yes No 0 Report abuse
October 4, 2017
Submitted by: Savy (Surrey , BR)
Feeling: Feeling angry Angry
Overall Rating: Rating
Would Recommend? NO

It's kinda scam

Please be alert when they sell their tv box, they say it's free but it's not wondering how?
They crupt software on tv device after a year because they offer one year warranty
And they will charge you for another box or offer you to repair it for $$$$ don't buy it!
Do you find this review useful? 0 Yes No 0 Report abuse
1 person found the following review useful
April 3, 2017
Submitted by: Pravin Patil (Calgary , AL)
Feeling: Feeling disappointed Disappointed
Overall Rating: Rating
Would Recommend? NO

False Commitment

I bought a VOIS set up box in December 2015 and all of a sudden it was showing some error and I called on April 01, 2017 to technical team, technical team told me I need to upgrade the software and they provide telephonic assistance and I did as per the their instruction and software was upgraded, after several hours all of sudden set up box shut off and nothing was working. I called again on second day and now they told me to buy new box worth of $260.00.
During a purchase sales rep offered me 18 months warranty and now said there is only 12 months warranty buy if you buy new one they will give me warranty for 18 months. This is a kind of fraud practice doing with the customer.
I spoke to manager and same sales rep and they are not willing to short out the concern and constantly offering me to buy new set up box.
Do you find this review useful? 1 Yes No 1 Report abuse
March 29, 2017
Submitted by: Sunil verma (Edmonton , AL)
Feeling: Feeling angry Angry
Overall Rating: Rating
Would Recommend? NO

Worst customer service

They are just thieves
Purchased a TV Box and it does not work
Call them and wait for 5 minutes and call gets disconnected
Call their quality people and same thing
Not sure what to do
They should be barred from doing any business in Canada
Do you find this review useful? 0 Yes No 1 Report abuse
March 8, 2017
Submitted by: Devesh (Calgary , AL)
Feeling: Feeling angry Angry
Overall Rating: Rating
Would Recommend? NO

Scamster company with zero ethics

It's the same with most of VOIS customers. I got 2 VOIS IPTV box for $350 each in sept 2015. For my sister and me. We use it only over weekends and on an average less than 3 times a month. A friend of mine visited me a couple of months ago, he has a similar VOIS connection and mentioned about this practice from VOIS to deliberately turn up an error after a year, then demand $230 for another VOIS box. Guess what, bingo ! my sister's box went off last month and mine this month with the same error message. Now VOIS customer service gave the same script as told to my friend a few months ago and asked for $240 for each box. It seems they give the same electronic STP failure reason to everyone and ask for more money. A total scam company with zero ethics. Please stay away from VOIS, there are better and cheaper IpTV options available.
Do you find this review useful? 0 Yes No 1 Report abuse
March 10, 2015
Submitted by: Raman (Calgary , AL)
Overall Rating: Rating
Would Recommend? NO

Poor customer service

Horrible!!! I bought tv box 2 weeks ago. It didn't work from first day.... Try to call customer service but they don't have enough knowledge to solve my problem... Finally try to call sale representative but he never pick up phone and never reply to my msgs. Tired of calling them now. I wasted my money and time. No refund... Careful before you buy. I would give them 0 rating if available
Do you find this review useful? 0 Yes No 0 Report abuse
April 6, 2014
Submitted by: Rajesh (Winnipeg , MA)
Overall Rating: Rating
Would Recommend? NO

Cash grab

Very poor customer service. I paid $350 for modem and never received. I called for refund no one responsible to talk with. We will contact you within two days. Its been more than two weeks. No answer yet. They used to call me three times a day until I paid. I learned my lesson.
Do you find this review useful? 0 Yes No 0 Report abuse
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Monthly Fee Setup Fee Other Fees Long Distance Rates
$19.99 $35

Canada:
USA:
Intl. Minutes:

VOIS was established in 2007 and is HQ in Calgary, AB. Vois was a Canadian provider offering Home Internet, Home Phone, and IP TV.  

As of this updated writing, Vois no longer offers Internet nor Home Phone services. Only IPTV seems to be active.

For our Vois review, we had focused in the services provided for Residential and Small Office and Home Office use. The features provided by the phone service are the VoIP essentials we've seen pretty much everywhere. For example, you get Caller ID and Call Waiting, but to get something as basic as voicemail one has to move to a higher tier plan. North America plan calling is one of the most expensive we have seen. 

One practice promoted from Vois is to send a technician to do the installation, which in theory sounds good no? Though Vois has got a lot of backlash from customers because there is an extra cost due to the visitation... 

Another aspect is that there is no online order, it's all done the old fashion way, by calling Vois' phone line. Also shall be noted there is no support for BYOD and that all equipment (ATA) sent by Vois remains the property of Vois. 

Some of the plans are advertised as Unlimited Calling though Vois fair usage policy indicates there's a cap is at 4,000 minutes (67-hours) Which is a lot of time for most users - but is definitively not unlimited.

Vois may present an alternative but ultimately established VOIP providers such as 1-VoIP, VoIP Much, Phone Power, Call Centric or Yak all are cheaper, have more features, better customer experience, and more importantly better support.

Maple Leaf Features

Call Blocking Checkmark
Conference Calling Checkmark
BYOD: Checkmark
Smartphone App: Checkmark
Call Forwarding Checkmark
Call Hold Checkmark
Caller ID Name: Checkmark
Enhanced VoiceMail: Checkmark
Load More Q&A

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