Vois Reviews & Service Offerings |
Company Info
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Rating
| Gonevoip's Opinion (1): |  |
| Users Rating: | |
15%
85%
Reviews Stats
angry !
Top Positive
Worse service
He phone I have taken for just 2 monthsAnd whatever take landline to call anywhere local or international ...it always not working
Infact when call them and ....as usual advice to unplug wires n plugged back ...
I have 4 times complain within 2 months
Still now also unresolved
Telling me to reboot my internet
Which I have from very good company and unlimited one..
It's cheating to the customer
They supposed to check technically
If happening with customer more than twice in just 2 months
Horrible
Top Critical
False Commitment
I bought a VOIS set up box in December 2015 and all of a sudden it was showing some error and I called on April 01, 2017 to technical team, technical team told me I need to upgrade the software and they provide telephonic assistance and I did as per the their instruction and software was upgraded, after several hours all of sudden set up box shut off and nothing was working. I called again on second day and now they told me to buy new box worth of $260.00.During a purchase sales rep offered me 18 months warranty and now said there is only 12 months warranty buy if you buy new one they will give me warranty for 18 months. This is a kind of fraud practice doing with the customer.
I spoke to manager and same sales rep and they are not willing to short out the concern and constantly offering me to buy new set up box.
| December 6, 2018 | |
| Submitted by: | Amit Patel (Calgary , AL) |
| Feeling: |
Angry |
| Overall Rating: | |
| Would Recommend? | NO |
VOIS is a Fraud organizationThey delivered me a ip tv box saying that it would be a one time fee for $320. The quality of videos were so bad, I called them to return the box. They never accepted return or refund. It is still fine. The box stopped working after less than a year. When I called customer support, they told me that some card needs upgrade and I will have to pay them $100. About same time everyone was experiencing same issue. They had actually stopped the service and wanted everyone to pay in order to extend their services. This is a complete fraud. I ended up not paying them. |
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| 1 person found the following review useful | |
| October 24, 2018 | |
| Submitted by: | Vipin gupta (Surrey , BR) |
| Feeling: |
Angry |
| Overall Rating: | |
| Would Recommend? | YES |
Worst service .. ThievesNo business ethics and poor customer service, false promises, liers. They will stop your service after a year and committ the service is lifetime at the time of sales. Will try to rip off every year for more with bs.. excuses the box died or software upgrade and need to be changed. No company policy or accountability.. please do not buy this you will regret.. stay away from these scammers.. |
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| 2 persons found the following review useful | |
| October 20, 2018 | |
| Submitted by: | RAJESH SANGAR (EDMONTON , AL) |
| Feeling: |
Angry |
| Overall Rating: | |
| Would Recommend? | NO |
Vois iptv is a thiefI bought iptv service & paid $330.00 with the assurance that it will good for life time but VOIS disconneted the iptv after one year the excuse that company has changed the policy. They dont commit anything in writing & you cant challenge them....stay away from them, from their temptatations as these are only good to steal money from you... |
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| 1 person found the following review useful | |
| October 10, 2018 | |
| Submitted by: | RAJESH SANGAR (EDMONTON , AL) |
| Feeling: |
Angry |
| Overall Rating: | |
| Would Recommend? | YES |
Biggest scam in IPTV businessVois IPTV is best planned scam system in Canada. They offer you low price entry point services to rip you off nicely. False promises, poor customer service and no accountability are the main traits of this business. I am so surprised to see them still existing in this business. Stay away from them and don't get trapped in their tempting offers. They never give anything in writing, what they promise you....Big scam.... |
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| 1 person found the following review useful | |
| April 14, 2018 | |
| Submitted by: | Vyapi Patel (Brampton , ON) |
| Feeling: | 
Disappointed |
| Overall Rating: | |
| Would Recommend? | NO |
Worse serviceHe phone I have taken for just 2 monthsAnd whatever take landline to call anywhere local or international ...it always not working Infact when call them and ....as usual advice to unplug wires n plugged back ... I have 4 times complain within 2 months Still now also unresolved Telling me to reboot my internet Which I have from very good company and unlimited one.. It's cheating to the customer They supposed to check technically If happening with customer more than twice in just 2 months Horrible |
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| January 20, 2018 | |
| Submitted by: | Harjinder (calgary , AL) |
| Feeling: |
Disappointed |
| Overall Rating: | |
| Would Recommend? | NO |
vois phone and iptv boxI will not recommend anyone to use VOIS service because they are scammers and their prospect is just to get money from customers. They don't have any customer support, neither it works properly. This company runs by Harpreet Randhawa and he is the biggest scammer in Calgary, Everyone knows that he is running his business illegallyHe is running IPTV business by different names like Tashantv, bramptoniptv and many more. |
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| November 21, 2017 | |
| Submitted by: | Mohindra Chand (Calgary , AL) |
| Feeling: |
Angry |
| Overall Rating: | |
| Would Recommend? | NO |
Will Lie to Make SalesVOIS TV people will lie to sell their products. When i bought their TV box i asked them directly what if something happens to the Box in few years. They told me they will fix or replace the box for free. 2 replacement for lifetime. Now my box doesnt work and they want me to buy again or pay $100.00.They will lie to sell and later will change tgeir words and make u look like a liar. AVOID VOIS IF YOU DO T WANT TO GET RIPPED OFF OR CHEATED... |
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| October 4, 2017 | |
| Submitted by: | Savy (Surrey , BR) |
| Feeling: |
Angry |
| Overall Rating: | |
| Would Recommend? | NO |
It's kinda scamPlease be alert when they sell their tv box, they say it's free but it's not wondering how?They crupt software on tv device after a year because they offer one year warranty And they will charge you for another box or offer you to repair it for $$$$ don't buy it! |
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| 2 persons found the following review useful | |
| April 3, 2017 | |
| Submitted by: | Pravin Patil (Calgary , AL) |
| Feeling: |
Disappointed |
| Overall Rating: | |
| Would Recommend? | NO |
False CommitmentI bought a VOIS set up box in December 2015 and all of a sudden it was showing some error and I called on April 01, 2017 to technical team, technical team told me I need to upgrade the software and they provide telephonic assistance and I did as per the their instruction and software was upgraded, after several hours all of sudden set up box shut off and nothing was working. I called again on second day and now they told me to buy new box worth of $260.00.During a purchase sales rep offered me 18 months warranty and now said there is only 12 months warranty buy if you buy new one they will give me warranty for 18 months. This is a kind of fraud practice doing with the customer. I spoke to manager and same sales rep and they are not willing to short out the concern and constantly offering me to buy new set up box. |
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| March 29, 2017 | |
| Submitted by: | Sunil verma (Edmonton , AL) |
| Feeling: |
Angry |
| Overall Rating: | |
| Would Recommend? | NO |
Worst customer serviceThey are just thievesPurchased a TV Box and it does not work Call them and wait for 5 minutes and call gets disconnected Call their quality people and same thing Not sure what to do They should be barred from doing any business in Canada |
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| Monthly Fee | Setup Fee | Other Fees | Long Distance Rates |
| $19.99 | $35 |
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Canada: |
VOIS was established in 2007 and is HQ in Calgary, AB. Vois was a Canadian provider offering Home Internet, Home Phone, and IP TV.
As of this updated writing, Vois no longer offers Internet nor Home Phone services. Only IPTV seems to be active.
For our Vois review, we had focused in the services provided for Residential and Small Office and Home Office use. The features provided by the phone service are the VoIP essentials we've seen pretty much everywhere. For example, you get Caller ID and Call Waiting, but to get something as basic as voicemail one has to move to a higher tier plan. North America plan calling is one of the most expensive we have seen.
One practice promoted from Vois is to send a technician to do the installation, which in theory sounds good no? Though Vois has got a lot of backlash from customers because there is an extra cost due to the visitation...
Another aspect is that there is no online order, it's all done the old fashion way, by calling Vois' phone line. Also shall be noted there is no support for BYOD and that all equipment (ATA) sent by Vois remains the property of Vois.
Some of the plans are advertised as Unlimited Calling though Vois fair usage policy indicates there's a cap is at 4,000 minutes (67-hours) Which is a lot of time for most users - but is definitively not unlimited.
Vois may present an alternative but ultimately established VOIP providers such as 1-VoIP, VoIP Much, Phone Power, Call Centric or Yak all are cheaper, have more features, better customer experience, and more importantly better support.
Features
| Call Blocking | 
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| Conference Calling |
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| BYOD: |
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| Smartphone App: |
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| Call Forwarding | 
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| Call Hold |
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| Caller ID Name: |
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| Enhanced VoiceMail: |
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