Versature Phone Service for Business Reviews & Service Offerings
|August 24, 2018|
|Submitted by:||Jonah (Toronto , ON)|
Beyond questionable contract practicesMost telecom companies offers a contract term length for all lines/phones/extensions, whatever, and not lock up every line on a separate agreement when activated.
They have NO TERM length listed in their master contract. It basically says that their order forms (going forward) will trigger a new term with each purchase. Buy just one phone line half way through the original term, and they lock you up for 3 years, so you end up being a client for 4.5 years, unless you pay a penalty to get our after 3..
DEMAND A TERM LENGTH THAT REFLECTS A DURATION OF TIME OF BEING A CLIENT, NOTHING ELSE.
|August 3, 2018|
|Submitted by:||Kathy (Toronto , ON)|
Great, Quality ServiceBefore Versature, we had so much difficulties with our phone lines but since the switch, it's been clear conference calls. Working with Versature has been great!
|July 24, 2018|
|Submitted by:||ken (ottawa , ON)|
customer serviceexcellent prompt and friendly service. we would recommend them to any agency wanting to improve their system adn ability to review call data
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|Monthly Fee||Setup Fee||Contract||Speed||Monthly Usage|
|$$29.99||Shipping: $FREE Other: $DTP||No||
Versature is a SaaS-based business communications service provider, delivering the highest-quality hosted VoIP and call analytics solutions to the Canadian market. Trusted by some of the best known Canadian companies, Versature is an award-winning company that leverages its various features, sophisticated integrations, and call analytics software to streamline communications for companies of all sizes.
Versature understands that the needs of each employee vary vastly from team to team. Versature offers a wide range of high-tech Polycom desk phones, conference phones, cordless phones, headsets, webcams, and more. Each device is feature-rich and connects directly to various integrated solutions so that every user can optimize their communications. Polycom VVX300 series phones are provided at no cost on 3 to 5-year contracts.
Features & Integrations
Versature’s Enterprise solutions include all of the features your organization needs at one inclusive price. Key features like ring groups, advanced auto-attendants, click-to-dial for Google Chrome, simultaneous ring, phone directories, voicemail to email transcriptions, and short and long-term call recordings allow enterprises to create an engaging and successful call experience for their clients and partners across Canada and internationally. Versature has developed integrations with multiple cloud-based technologies such as Klipfolio, Salesforce, Slack, and Google Chrome to incorporate insights from call data into day-to-day workflows, enabling enterprises to increase productivity and monitor performance without the need for an in-house development team.
Versature Insight is a suite of tools designed for enterprises to leverage their call data to discover business trends, improve the caller experience, develop more meaningful customer relationships, and increase the performance of their employees. Versature Insights enables businesses to gain unique perspectives and uncover valuable trends based on data generated from phone-based communications.
Versature’s enterprise clients are partnered with a dedicated Versature specialist to help optimize their communications solution. Enterprises benefit from Versature’s customer-centric approach, from the initial customer needs assessment by our Product Experts through to our white-glove onboarding. Versature offers continued support with a dedicated Customer Success manager and 24/7 technical support available in both French and English, accessible by an employee at your organization.
Call Internationally, without added costs
Free unlimited calling to 30 countries across the world included in all Versature phone plans for businesses. Included countries are:
|Dom. Republic||Norway||United Kingdom|
|Germany||India Mobile||Mexico Mobile|
Unlimited calling to landlines except where otherwise noted. Canadian businesses can go global with ease!
Enterprise Plan Pricing: $44.99/month
- Free Polycom Phone Rental on 3 or 5 Year Contract
- Unlimited Canada & U.S. Calling
- 10,000 Toll-Free Minutes per month
- Top VoIP Features & Integrations
- iOS & Android Mobile Apps
|Web Email Access:|
|Online Chat Support:|
|Feature 24x7 Support:|
|Combo Wireless Modem:|
|Fixed IP Available|
|Extra Protection Plan|
Does your system work with the Act! CRM software? Also are we able to make calls to Nunavut and NWT?
Hi Shirley, Great questions! Yes, calls can be made to any phone number in each Canadian province and territory, as well as to any international phone numbers. I would recommend the Versature Enterprise or Professional plans, which include unlimited nationwide calling. Versature is currently integrated with Salesforce CRM. We are always working on new integrations and would be open to discussing the possibility of an Act! CRM integration with you. In addition, Versature has an open API that allows our customers to integrate with our platform. We have a lot more information to share with you on each of these topics. I encourage you to reach out by phone to discuss things further! You can contact Versature toll-free by calling 855-281-7851. Thanks and have a great day.
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