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Reply to: VoIP Much Phone Company
I tried VoipMUCH's service for a few months, and quite frankly everything about it feels like it was strung together with duct tape and bailing wire.

Their billing is handled through a completely separate website. The control panel for their services is run through another completely separate website. Both look like they were made by a fifteen year old on Geocities.

Their phone app is equally bad, seeming to have been coded by a first year comp sci student. Their customer support is handled by one person. If she's busy, their hold service routes you to a completely different company who's only job is to tell you that they're busy and hang up. I honestly wish I was making any of that up.

For those who want to use multiple devices, like softphones cell phone apps, multiple simultaneous registrations are not an option. Instead they force you to pay for clone lines.

Cancelling has been its own nightmare. There is no option to do so automatically through any of their three different websites. After emailing them directly I was able to get a confirmation that my account had been cancelled. That was over a month ago, and yet now I'm being told that my account is still active and being charged.

Do yourself a favour and go with a company that actually knows what the hell they're doing. Voip Much certainly don't.
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