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Reply to: VoIP Much Phone Company
I've switched to voipmuch for about a month ago. Switching over from land line was almost flawless. I enjoyed free ATA shipment and free phone porting. Most of the issues I had were resolved almost instantly though email communication. At the beginning caller id was not displayed on my phone though it did work on land line. It took almost a week of back and forth emailing detailed symptoms and possible solutions. I took initiative and provided a check list of what I've verified on my side along with answers to the questions the tech support would normally ask customer in order to pinpoint the problem. Eventually the issue was solved by replacing ATA but it felt like I had initiative in my hands most of the time constantly asking for the next steps towards resolution.
The quality of calls including international has been very good so far. I also like all the features and applications associated with my account.
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