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Reply to: Virgin Mobile Home Phone
Should suspend ones existing contract if you fir example do a United States plan for a month. Should NOT have to pay for coverage you are not using. Also should be able to give a start date and end date ( example) going to be out of country for 3 months. Currently have to phone in AFTER plan expires. Can_t even call last day to sign up for next month, have to wait until expired. Then even worse you send a text saying plan has expired. Only gives a phone number for the head office where hours are Monday to Friday 9 to 5. That number given should be accessible after hours in the week and weekends. Not everyone has access or wants to sign up online.
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