Submit a Reply / Update

Maple Leaf Send Us Your Review


Please choose:



Loading...


OR

Complete Form
Reply to: Sonetel
I had several issues with Sontel since I subscribed for their premium services:
Pricing policy is badly explained. I got surprised when I figured out that premium services does not include phone numbers and that you still need to load prepaid account. But thats fine, its my mistake I probably didn't spent enough time to get in to the details
Next issue really made mi angry at them. The Sontels application on iPhone by default is set for the �call back option which is a paid option. So I was paying for each call that normally should be for free. When I called their support centre they told me that it is my fault because i didn't reed it in the conditions. I felt i was trapped in to this. It wasn't honest at all.
Issues continued when I change the settings in my I phone. Now Sontel is still charging me for calls I make to Europe. They are trying to check why? Still waiting for answer.

In general I spent a lot of time with helpdesk guys from Sontel, waisting time I could spent on working.
If I knew its so much trouble with them I would choose other service provider. In fact I am planning to do that if they will not fix the issue with payments to Europe.
Save yourself time and go somewhere else to get your virtual phones.
Name:   
Email:   
Subscribe to Newsletter: Yes   No   
Notify me of replies? Yes   No
Comment Reply:   
    
Best Home Phone
VoIP Much Phone Company
Rating
CAD $9.45 / mo.
390 Reviews
VoIPLy
Rating
$8.95 / mo.
7 Reviews
CallCentric
Rating
$0 / mo.
10 Reviews
1-VOIP
Rating
$11.21 / mo.
20 Reviews
magicJack
Rating
$4.75 / mo.
178 Reviews
Best Business Phone
RingCentral
Rating
$20 / mo.
77 Reviews
VoIP Much Phone Company
Rating
$17.11 / mo.
26 Reviews
CIK Telecom Business Solutions
Rating
$14.99 / mo.
0 Reviews
MightCall Bussines Phone
Rating
$15 / mo.
12 Reviews
VOIPO
Rating
20 / mo.
0 Reviews
Best Internet Plans
HeroNet.ca
Rating
$65 / mo.
138 Reviews