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Reply to:	Yak Many years ago had a bad experience trying to use YAK DSL internet, which I quickly had to abandon. Gave them another try recently with YAK Digital Home Phone. Sadly, the disorganization and poor service of this company only seems to have gotten worse. After almost 10 hours on the phone with YAK technical help over the span of 2 weeks, had to abandon their Digital Home Phone service as it never worked properly and technical support never able to resolve it. Now trying to get YAK to stop billing my credit card - requires hours on the phone with them yet again. Ughh!! Front line support very low-skilled low-paid staff unfortunately. Transferred my digital home phone to another company, worked immediately without any problems.
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