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Reply to: XPlorNet
I had several issues .
1st installer damaged my house installing dish and put it in the worse possible spot which hindered my service reception . Filed 3 complaints and they either lost or ignored/refused to respond to it. Requested moved dish but refused to do so said warranty void if I did it though I am more qualified then the installer and have in past gotten reception at 85-94% where installers only get at best 74% , also installers used stolen hardware, I watched them steal it and xplorenet did nothing about it. Then jacked rate of hardware without informing me. I tried to resolve issue but they just keep saying we will have to do another report and investigate but never replys or gives answer to what investigation revield so I assume all they care about is your locked into contract and are forced to pay bill. Now my contract over if not settled by end of billing cycle I am switching company's.
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