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Reply to: Phone Power
We had been paying Bell about $40 monthly per line and that was only for "local calls" the team had to pay long distance when calling Toronto area numbers! So VoIP come along and looked like the best option. We have had the occasional issue, in one case we would get a busy tone when dialing a particular local number, that used to work. The support at RingCentral went out of their way to troubleshoot the issue, ultimately was something on their end (call routing something) and they did resolved it. After the incident, and in the spam of a few weeks they called us twice to check to see how things where working. Imagine that, Customer Support that cares! There's also sometimes a sound like a frying pan in the background, but is so rare and it does not affect the communication at all. We truly like the fact now we get our voicemails in our emails too. All in all, we are happy and I do recommend it.
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